Pep Boys in Dundalk is described by customers as honest, dependable, courteous, and efficient, with top-notch customer service. The staff is noted for being friendly, knowledgeable, and sweet, providing great customer service and making wait times worthy. Technicians are phenomenal, offering detailed information and showing they care about the customers. The shop accommodates same-day services like battery replacement. Customers report receiving great prices, beating competitors, and appreciate the quality of the work on their cars. Many state it is the only shop they allow to touch their vehicle, with some choosing this location despite it not being the closest because of the great service.
