SECU Credit Union is Maryland's largest credit union, serving over 230,000 members. Customers rely on SECU for a wide range of financial services, including checking accounts, credit cards, mortgages, and auto loans, as well as financial education. The credit union is known for its great customer service, with employees going the extra mile to assist members. Reviewers have praised the professionalism and friendliness of SECU's staff. Employees like Jude Ephraim, Jheanelle, and Naomi have been commended for their patience, kindness, and willingness to provide thorough information and support to customers. One member had a positive experience resolving an issue with a stolen debit card, stating that the employee "went above and beyond" to help them make a fresh start. Overall, SECU Credit Union is highly recommended for its accommodating customer service and diverse financial offerings that cater to the needs of Marylanders. The credit union's commitment to providing an excellent experience for its members is evident in the glowing reviews.
Very reliable and trustworthy bank. Inaddition, SECU Customer Service is the best ever! No unnecessary fees like other banks. I am a happy customer 5 years !!!
February 2025
I love Secu this is the only bank I trust my mom bank with you and I followed
April 2024
Jude Ephraim was a patient employee. I was becoming confused and he was very patient. I appreciate his kindnessAnita LinganCatonsville, MD21228