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“I have always gotten the best service from this credit union Maria and Luda are the best I’ve been with this bank for at least twenty years and have never had an issue I even have my mortgage with them they are the best by far”
“I love it here. ? All the tellers are so welcoming. They are very knowledgeable and helpful.When you come in you can feel the warm and beautiful ? smiles. Their customer service is excellent. I give them a 100% down right NICE!!! To all the beautiful ladies stay blessed and safe.”
“I would like to thank FEFCU for the car loan financing approval (Miss Heidi P. and Miss Kathryn L.). Again, thank you so much to both of you!
I also would like to thank Miss Maxine P. for her dedication in exhibiting excellent customer service and I can attest based on my experience that she is very very good! Thank you Maxine for going the extra mile in rendering excellent customer service! Keep it up!”
“I have to say reading all these negative comments I’m wondering if I’m going to the same place they are, I have been banking with CCUMD for many years on Lasalle rd with no issues . The tellers always seemed polite and caring. I did receive a truck loan years ago and had to work with a women named Sky and have nothing but good things to say about that experience. After that I have had 3 other truck loans by just filling out the online forms for credit approval with no issues. Never had to try and deal with the vacation loan so I cannot comment on that one. I do believe I have seen the women they are talking about that had nothing to say to anyone but never had to deal with her. Besides that I will continue banking with CCUMD for many.”
“My first experience was Sheryl. She was so pleasant to speak with even though I called at 4:45 p.m. I really appreciate being able to talk with a live representative.”
“Bennilynne in the call center is amazing. I wish the company had more people who cared about customer service. She gave me hope with dealing with my MECU account situation as her empathy, attention to detail and determined nature to get the job done aided in me getting a response back from the team. Her tone is supportive.”
“Since this UPGRADE of MECU System, I'm unable to access my Account. Password hasn't changed prior to this, however; I'm unable to access my Account. Today, I spoke to one Rep earlier after holding for 15 minutes. And at present 11/23, it's been 40 minutes & I'm holding as I'm typing.. I've been an outstanding Member & I'm a Senior. MECU Since then, my concerns have been resolved. Grateful for the grateful, professional and the kind Service that I received. Thank you MECU ?”
“I had an outstanding experience with Postal Credit Union of Maryland. Their auto loan rate at 2.99% is one of the best I’ve seen, and the entire process was smooth and hassle-free. On top of that, their CD rates around 4.3% make it a great place to grow your savings. It’s rare to find a financial institution that offers both excellent borrowing and saving options under one roof. Highly recommend for anyone looking for great rates and exceptional service.”
“I've been a member for going on 5 years. I joined because they offered a great rate on an auto loan, and I've stayed because I have unfailingly received outstanding customer service. When my debit card was skimmed at a gas station recently, I got a call from MECU Credit Union - Loch Ridge Center Branch alerting me to the potential unauthorized charge before I was even aware that it had happened. It was all handled quickly and professionally with minimal inconvenience. And they still offer some of the best rates around!”
“The best branch. I’ve been to other banks and other branches and I’ve never felt more at home than this Rosedale branch. When I come in I’m instantly greeted by the manager, Kelly Fox. He is awesome , very understanding and friendly. All of the staff are awesome. I literally feel like we’re family. I love this bank! 💕”
“Dayawna is absolutely amazing teller! She went above and beyond to assist me with my elderly father’s account. She is so knowledgeable of her job, kind, courteous and always greets customers with a smile.”
“Danielle helped me open a couple of accounts and become a member. She was quick, efficient, and knowledgeable. I’ll be back to open some more accounts soon. They have fantastic rates!”
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“Very reliable and trustworthy bank. Inaddition, SECU Customer Service is the best ever! No unnecessary fees like other banks. I am a happy customer 5 years !!!”