U-Haul at Falls Rd is consistently described as a well-run and low-stress location. Reviews highlight that the staff is the best, always helpful, courteous, professional, and well-trained. Customers report a quick and accommodating process, with pick-ups often taking just minutes. The trucks are noted to be in the best shape. Many have used this location for multiple years and highly recommend it to family and friends, praising the wonderful and consistent customer experience.
Between Lionel and Gregory, my experience was top notch!! Kudos to them both regarding customer service, knowledge and genuine concern for my best options. Thank you gentlemen!
December 2024
I experience good customer service. The pick up drop off process was quick. I actually returned the truck an hour later than I was supposed to and I wasn't penalized. I think that was a kind gesture. I would definitely rent from that location in the future.
November 2024
It was good experience for me to move my stuffs but the truck is very old.
