“The men in there were very generous to deal with. Any questions that was asked, them guy's had the perfect answer too. Kind, respectful and very helpful. I appreciate everything they helped me and my family with. This was a great experience filled with lots of respect.”
“The man who helped me was patient and kind. He cleaned out the back of the truck. when he noticed dirt in the back of my rental. He provided me with extra accessories and was courteous throughout the process.”
“On the day of move in the staff was very nice his smile was very happy to assist me in every question excellent exceptance exceeded all my expectations I would most definitely recommend moving in at the Belair Rd locations thank you for exceeding such professionalism.”
8AM - 7PM
4650 Belair Rd, Baltimore
Propane
“U haul was great because I brought boxes from them and I ended up not needing them and u haul brought them back from me which was great and I also liked that the prices of their inventory is good. ❤️❤️ If I ever need them I wouldn't hesitate to visit again and recommend them. ??????”
“I needed an extra large box to return a gift. I called with the dimensions I needed and a very friendly and helpful employee recommended the grande wardrobe and said they had at least four in stock. I drove to the store a couple hours later and was met at the door by an employee offering assistance. We confirmed that the grande wardrobe was my best option and then I checked out. He asked if I would like some help getting the box to my car and stowed it perfectly in my minivan. I was very pleased with the store and the employees. I will definitely shop for packing supplies there in the future.”
7AM - 7PM
2929 Washington Blvd, Baltimore
Propane
“From my prospective, this is my second time renting at U-haul
Everything was smooth at the moment I rented.
People are friendly, walk me through to self renting and pick up process with the QR.”
“Brought 3 propane tanks to have filled. I was in and out faster than the swap-out programs at gas stations and big-box stores for 1/2 the cost!! Buy your own empty tank and bring it here.”
“Fix your digital systems! The checkout process was extremely delayed due to the information systems not responding. This was not a normal surge situation, the employees had to step in and were very helpful. For a company based on timeliness and reservations, this was a pretty big mess. Other than that, Mrs. Roe was great as was Michael. VERY helpful and kind during this stressful process. Renting the truck was only half of the day's battle! Thank you, this would have been a 5 star review!”