The UPS Store #1162in Baltimore is a locally owned and operated business that offers a wide range of services, including expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing. This convenient location near the Renaissance Harborplace Hotel is known for its friendly employees who are always willing to assist customers. However, some customers have expressed concerns about the processing time for Amazon returns, which can sometimes take over a month. This has led some to prefer the nearby Whole Foods or county UPS store, where refunds are issued more quickly. Despite these occasional issues, the majority of reviews are positive, with one customer praising the staff member who went out of their way to help them find the best parking spot. Another customer was impressed with the store's assistance in getting their résumés printed and helping them with a new apartment move. Overall, The UPS Store #1162 is described as a fairly full-service location with a medium level of helpfulness from the staff. The store is clean, and customers appreciate the lack of long lines, especially during the busy holiday season.
The location of the UPS is very convenient for people who need to mail or ship packages quickly. However, they really need to improve on their pricing for printing document it is way overpriced. Customer service is fine but could be better.
September 2025
I've always had a pleasant experience at this store. Very close to my home, convenient parking and the owner, Mr. YANG has always been very respectful and kind.
June 2025
Never leave reviews, but the person who helped me out this morning was so great. I asked him about parking and he walked me outside to show me where the best parking spot was. Just super kind and helpful.
