The UPS Store #1162in Baltimore is a locally owned and operated business that offers a wide range of services, including expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing. This convenient location near the Renaissance Harborplace Hotel is known for its friendly employees who are always willing to assist customers. However, some customers have expressed concerns about the processing time for Amazon returns, which can sometimes take over a month. This has led some to prefer the nearby Whole Foods or county UPS store, where refunds are issued more quickly. Despite these occasional issues, the majority of reviews are positive, with one customer praising the staff member who went out of their way to help them find the best parking spot. Another customer was impressed with the store's assistance in getting their résumés printed and helping them with a new apartment move. Overall, The UPS Store #1162 is described as a fairly full-service location with a medium level of helpfulness from the staff. The store is clean, and customers appreciate the lack of long lines, especially during the busy holiday season.
Jennifer was so helpful as I left an item at a hotel. I live 7 hours away so coming back wasn’t option. They got the item, packaged it and overnighted. Thank you!
July 2026
The Asian guy is always so rude and angry for literally no reason. No matter how nice you are no matter what question you ask.
June 2026
Rude staff in this location. I called to inquire about available hours for a service, and the person on the other end acted as if I were begging for money.
