The UPS Store #6526in Baltimore offers a wide range of services, including expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing. The store is locally owned and operated, and the staff is dedicated to providing excellent customer service. The new manager, Lexi, has been praised for her exceptional customer service and for turning the store around. Customers appreciate her patience, thoroughness, and her ability to explain shipping options clearly, even in Spanish. The staff, including Chloe and Sohany, are known for their professionalism and for taking the time to ensure that customers' needs are met. Customers feel comfortable and satisfied with the services provided at this UPS Store location.
Lexi gave excellent customer service at the UPS Store! She was friendly, professional, and made the process quick and easy.
September 2025
The new manager of this location has been so helpful the past few times I have been in! I believe her name is Lexi she is the best. She has turned this place around since a few years ago when i used to come in! Best customer service. Will be making the trip to this store now again because of her.
September 2024
I was in the UPS store on Boston St and I waited on by Chloe. She was thorough with the information and helped me with shipping an important package.
