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“Sydnie and Angela were really so great! They handled everything professionally and The shop finished my car a week early. They even replaced some burned out bulbs for no charge! I would highly recommend this place if you need body work!”
“Benjamin at O’Reilly auto was so helpful. Came out to my car and checked my oil dipstick which was marking low. Helped me choose the right oil to buy and had me back on the road on no time at all! Thank you for the great customer service!”
“I am grateful that Mr. Bill helped me with my car before driving home to Georgia! I was in a bind, and he was very kind and helpful in getting us back on the road. I definitely recommend stopping at this store!”
“They have a new store manager. He’s super sweet and i genuinely enjoy talking to him. He goes above and beyond to help the people that come into his store. Thank you Steve.”
“THIS LOCATION WAS AMAZING! I walked in having no clue what I needed and they not only helped me find the most affordable option but helped me put it on my car. I am so appreciative!”
“Kia Jones, is the best. I came with my kia for recall updates and oil changes. Jane was very polite and helpful. Everytime, when I came in she remembers me and I appreciate that. Thank you Kia staff, I can't thank you enough.”
“A few days ago I needed help with finding a few parts for my car. With the help of the cashier I was able to get exactly what I needed and then some. Thank you Mary. Kind, courageous and knowledgeable.”
“I just took my vehicle in because I heard a loud sound at my right rear of the car when I put the brakes on. It sounded like a motorcycle was pulling up next to me. I took it in this morning, they diagnosed it quickly and found that the brakes were metal to metal and needed to be replaced . I figured as much and I was expecting that , but I was not expecting to be told that my front right something or another was leaking oil and fluid. It would cost $903 to repair. When I got over the shock and got up from the floor I knew it was something that had to be done, and they had to order the parts. Very quickly after they revived me and gave me that news they told me that it was covered by my extended warranty. If I could dance, I would be doing so right this minute. The brakes were replaced in an adequate amount of time, and Brittany, who took care of me, as well as Mr. Charlie Walls, who is one of the owners , were not only kind and considerate, but they were professional and helpful, and I am thrilled all the way around. Thank you very much Plaza Ford for being there to make my life a little easier.”
“Parts and such. If they don't have it they will order it. If they cant order it use ebay. Or OEM for way over retail at a dealership. Tools rents are nice. Pricey but its got competition. Its to be expected. Car parts are a personal preference when doing the work yourself and we tend to come here a lot.”
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“Bill Dee was amazing - again - to work with (for another family member) on the second purchase of a new 2025 Maverick in about a month's time. Both Bill and Darren worked hard to make an almost impossible request come to fruition (finding a second one). They are excellent representatives of Bob Bell Ford of Bel Air. Ask for them the next time you are searching for the Ford of your dreams - they are the best - 5 Stars for sure!”