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“Met with Tanner with some issues at Harford Mall. He was the most friendly, polite and helpful person that I have encountered while coming into your locations. Refreshing to deal with such a person. Manager was also polite and helpful.”
“Great experience to say the least. Very nice ! Very informative. This is a stand up company that guarantees its work. So happy to have found this place. Highly recommended”
“Ashley Locklear at rock spring Verizon store was absolutely amazing! She helped me reset my phone eliminating some of the problems that I was having. I am grateful that she was here to help me!”
“Stopped in with a complex issue that Jeff and Brady helped me through but had to come back next day for phone issue that was no fault to verizon. AJ took the time during a very busy day to help me while his co workers took sales he could've had. Coming from sales, I know what it's like. I appreciate his patience and willingness to help me. Those are stats that corporations like Verizon don't track well enough and people like him deserve to be recognized. Anyone can sell me a phone I want. Not everyone does what he did today. Thanks AJ.”
“Ron at this location understood that I was in a hurry and kept my visit as short as possible, considering the goal in mind. Great sales representative--knowledgeable, personable and professional. Thanks for the help, Ron!”
“I had a great experience with Kendric. I was greeted when I came through the door and he asked how he can assist me today. I let him know that I wanted to upgrade my phone and let him know which phone I wanted. He went to the back made sure it was there and started the process. I felt like I was in and out within 10 minutes. My kids greatly appreciated it. Kendric was very professional and offered to help me set up my phone. I would recommend if you are with AT&T or switching over go see Kendric and he will take care of you.”
“Luis and Keke were amazing. Sad to say but it was my first positive experience in a TMobile store ever. They were extremely helpful with every single concern we had. The interaction with them was pleasant and if they continue working at this location it will be the only location we will be going to.”
“Austin was super helpful and personable! I came in to get my cellular transferred from my old phone to a new one that had already been delivered and mostly set up by myself. It took him less than 10 minutes to fix. Great experience!”
“Just bought a Samsung TV. Geek squad support from Chris Perouty of the Bel Air store was exceptional. Knowledgeable, personable, concise, organized, and efficient.”
10AM - 8PM
602 Boulton St, Bel Air
Mobile Phones
“Recently my wife and I bought a pair of Apple Watches from Best Buy for store pickup. After infuriating talks with both Best Buy and or service provider over the phone, we returned to the actual store for help activating. I will say that one thing you’ll never get with online stores is the great customer service we received in the actual store. The phone tech guy, Ryan, was very helpful and friendly. He calmly and professionally walked us through the process, and made us feel very welcomed. We even bought bigger straps and a case for our new Apple Watches solely based on how well he treated us. We will definitely be back, and ask for him by name for any future assistance we might need. Thanks again, Ryan!”
10AM - 8PM
2 Bel Air S Pkwy, Bel Air
Mobile Phones
“Had the good fortune to be paired with Angel. Once we selected our phone (Google Pixel!) at a great deal, Angel took care of the rest quickly - 90 minutes start to finish! She was knowledgeable, fun, and friendly! If we have to go back, we will surely look for Angel!”
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“Went to this store because I didn't have any service today and the worker explained the network was down and helped me understand what was going on with my phone”