Cellular Sales at 1435 Rock Spring Rd. is a friendly Verizon store that offers in-person assistance for various wireless needs. Customers can get help upgrading their devices like iPhones, Samsung Galaxies, or Motorola edge+ and learn about Verizon plans. The staff is helpful and patient, answering questions and explaining options clearly. Customers have praised specific employees for their excellent service, with one staff member being described as very helpful and another making the transition to a new carrier smooth and efficient. The store also sells wireless accessories and offers exclusive Verizon services and promotions. Some customers mentioned that certain processes, such as setting up a new line or reactivating an account, took longer than expected, but the staff’s friendly attitude made up for the wait. Overall, the store is a reliable place for buying devices, upgrading plans, and receiving professional support. Customers appreciate the helpfulness of staff like Rob, Tyler, and others, making their Verizon experience positive and straightforward.
Knowledgeable salespersons and haven't had any issues on various tasks involving both cellular and FIOS TV .
July 2026
Nick and his team are phenomenal! Truly top-tier, customer first, professionals. If you were thinking of going anywhere else - don’t. I’ve worked with this team a handful of times and each experience was nothing short of exceptional!
June 2026
I came in having issues with asurion and getting my replacement phone , she called for me and got my phone for me the next day , I needed a new internet provider , she was very informed , and was very kind and helpful . She deserves a raise !
