“I literally only go to one Metro store in Edgewood (next to Foodlion) because it seem like all the other ones are no help. I went in for a shattered phone and when I tell you Danielle absolutely spent 2 hours with me and on the phone with customer service, she went above and beyond to make sure I left that store satisfied and with what I needed. I appreciate her and her help never met a customer service representative like her!!!! I wish I could give more stars ?”
“Excellent Customer service. I came in to have someone look at my phone and the manager saved the issue I had for a while. She took time out to answer my questions.”
“Today I had an issue with my Amazon prime membership through Metro. I was on the phone with Metro customer service and Amazon customer service for hours. After getting no result and being extremely frustrated with both companies, I drove to the Metro store in Woodbridge Center. Rodrigo, the Metro employee, understood my frustration. He contacted customer service & within 5 minutes the issue was corrected! Thank you so much Rodrigo!!! I will definitely suggest a store visit before multiple customer service calls”