Verizon, a leading provider of mobile, 5G home internet, and business solutions, offers a convenient and customer-oriented experience at their Bel Air store. The store is well-maintained, with a knowledgeable and diligent staff who work efficiently to address each customer's needs. Customers have praised the personable and helpful nature of the staff, particularly the manager, who ensures a smooth and informative service. The store provides a range of options, including in-store appointments, online ordering with free 2-day shipping, express lockers, and same-day delivery where available. Despite occasional wait times, the staff's attentiveness and expertise have been consistently noted, with one customer commending the technician's willingness to explain the process and avoid unnecessary upsells. The store's commitment to cleanliness and attention to detail, such as promptly disposing of packaging, have also been highlighted. Overall, Verizon's Bel Air location offers a reliable and customer-centric experience, making it a convenient destination for all your mobile, 5G home internet, and business needs.
Had the good fortune to be paired with Angel. Once we selected our phone (Google Pixel!) at a great deal, Angel took care of the rest quickly - 90 minutes start to finish! She was knowledgeable, fun, and friendly! If we have to go back, we will surely look for Angel!
January 2026
They still got it! Just upgraded my phone and line, and they were nothing but helpful. Especially around the busy holiday season.
January 2026
Customer service was very good, even though she didnt feel well. A good employee.
