“Luis and Keke were amazing. Sad to say but it was my first positive experience in a TMobile store ever. They were extremely helpful with every single concern we had. The interaction with them was pleasant and if they continue working at this location it will be the only location we will be going to.”
“Austin was super helpful and personable! I came in to get my cellular transferred from my old phone to a new one that had already been delivered and mostly set up by myself. It took him less than 10 minutes to fix. Great experience!”
“Had the good fortune to be paired with Angel. Once we selected our phone (Google Pixel!) at a great deal, Angel took care of the rest quickly - 90 minutes start to finish! She was knowledgeable, fun, and friendly! If we have to go back, we will surely look for Angel!”
“We recently changed our cell phone carrier to xfinity. We visited the store in the Festival shopping center in Bel Air, Maryland. Ours was not an easy transition. My kids were both home for Christmas break so we had limited time to get things done. A young man named Branson began to help us in store. What a blessing that was! Branson worked with us from start to finish, all the time making sure that all our various requirements were fulfilled. Branson was always pleasant, professional and very knowledgeable, even when difficulties arose. Bransons help was key to us getting everything transferred and properly set up. He really went the extra mile to help us. I even had a question a couple days later and went back to the store. Branson was there and more than happy to help me again. Branson is really a great asset for xfinity. His calm, pleasant demeanor coupled with his commitment to satisfy the customer and, of course, his top notch technical ability, make him the ideal customer representative. I want to emphasize to xfinity that Branson is doing great work in your Bel Air, Maryland store! We couldn’t be happier with the assistance he provided.”
“Armstrong store in and out service and the lady was very nice. Unfortunately due the tv service keeps freezing we canceled our tv and up the internet to stream and that's an issue now. Calling for help when you just have 1 service good luck.”