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“Met with Tanner with some issues at Harford Mall. He was the most friendly, polite and helpful person that I have encountered while coming into your locations. Refreshing to deal with such a person. Manager was also polite and helpful.”
“Kyler was wonderful to work with! He took the time to understand our family’s needs and helped us find a plan that was the perfect fit. Our new plan offers better coverage while also being more affordable than our previous carrier. He made the entire process easy and stress-free. We truly appreciate his help and would highly recommend Kyler to anyone looking for better coverage and savings!”
“Ron at this location understood that I was in a hurry and kept my visit as short as possible, considering the goal in mind. Great sales representative--knowledgeable, personable and professional. Thanks for the help, Ron!”
“I was very graciously helped by Justin Hayes to settle my Verizon account. Going to this office was so much more efficient than calling the Verizon phone number who by the way cost me 2 - 2 hour phone conversations.
Those phone calls were a tremendous waste of my time. I will never deal with the Verizon tela help people ever again. They were confusing, gave me wrong information and frustrated me to no end.
Thank you Justin😊😊😊. You’re the Best!!!
Anita Hawkins”
“I went in to get a new phone. Chris was very patient and helpful. He helped me to select a phone that I needed and afterwards, made sure I had accessories before I left. Thanks for making this a pleasant transaction”
“My mom and I came into the store tonight to trade in her cell phone, and Louis helped us! He was super helpful and kind, and we had a really positive experience! The other two employees were also super helpful and friendly! I'd definitely recomend this store to anyone who needs help with their phone/service!”
“Thank you so much Ashley! You took the time and patience to help me with a IPad. I needed to make sure that my granddaughter did not have access to my pictures and emails! Within 15 minutes you was able to correct the situation.”
“Just bought a Samsung TV. Geek squad support from Chris Perouty of the Bel Air store was exceptional. Knowledgeable, personable, concise, organized, and efficient.”
“Angel is great! She helped both me and my son upgrade our phones. She is knowledgeable, listens and is very patient. Thank you again, Angel! The store manager was also helpful when my son had an issue with his new iPhone 17.”
“Peyton from geek squad went above and beyond to help me with a phone issue. I was extremely frustrated and went to several places with no one wanting to help me figure out the issue but he was able to fix everything for me and stay calm when I was visibly frustrated. Thank you!!”
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“I went to the Verizon Authorized Retailer store on Brier Hill Rd in Bel Air, MD to upgrade my phones on my account. Zully was our Verizon rep at the store and she was awesome! She explained everything and made the process so easy and painless. I highly recommend this location 👌”