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8:30AM - 7:30PM
3500 East-West Hwy Ste 1418, Hyattsville
Mailbox Centers
“They were very helpful at this PG location. I had a lot of questions & the service reps were patient with me & took their time explaining what I need & my best options.”
“Really nice service and very polite. I came to the store and they handled my packages right away, even though there was a little line they open second one to expedite the service.”
“Mr Patel was an absolute joy assisting me with getting documents notarized. Very joyful and amazing customer service . So thankful to have a UPS in our neighborhood much needed . Thank you”
“Tabatha is a star employee at this store. I watched her multitask, greet customers while being extremely pleasant, help customers, and still manage the staff. She was a one woman machine who basically worked the entire store by herself, even though there was another employee nearby. She alone has earned all five of these stars.
However on 11/7 at about 10:15, I was “helped” by someone who clearly did not want to help me. He wouldn’t even stand up to scam my QR code to ship my items back to Amazon. I had a heavy object strapped to my back, it would have been nice if he would have been thoughtful enough to just stand up to scan my code instead of prompting me to reach. I even asked him if he could just stand to scan the code and he just continued sitting. I’m sure you have this on camera and can see for yourself. This is the service I usually get. ?”
“The employees were very courteous, respectful, and friendly. The service was great and they fully met my needs and expectations. The facility is well equipped, clean, and decent. I will definitely recommend people to come to this location.”
“The people who work her are exceptionally kind, unlike the other Laurel MD store (which I will never go to again). At 7642, you’re always greeted with a smile, and they always have excellent customer service. Kudos to 7642!”
“Can’t say enough about the staff here. Always incredibly pleasant, very efficient, and even willing to help me unload boxes from my vehicle. The kind of place that makes it a pleasure to have to mail something.”
“I never thought I'd write a review of a UPS Store but here we are. The service in the L Street store is always outstanding: quick, friendly and helpful. Shipping items can be a bit of a pain but the team in this store always takes of everything, from packing to getting you the best shipping rates for your needs. And everyone is friendly, funny, and helpful without ever being solicitous or scripted. Just genuine great service.”
“Love this place it’s conveniently close and people are so welcoming. I go there to return my online purchases (very often) no need to pack the items they’ll do it for you, Junior is so kind he is always there to help!”
“To the Industrious Gentlemen of the Brown Coach
When Prudence calls, and Time is fleet,
’Tis best to trust those nimble feet
That, clad in brown, through rain or snow,
Bear parcels where they’re bid to go.
In Takoma’s bounds, I’ve plainly seen
The neatest shop, kept bright and clean;
Where order dwells, and smiles abound,
And every clerk is duty-bound.
Their scales are true, their ledgers right,
Their pens do dance from morn till night;
They seal thy goods with tape secure,
And swift dispatch shall thee assure.
Mark well, good friends, this maxim sound:
A trusty ship is swiftly found
When man and method work as one—
And thus is all their labor done.
So send thy wares by UPS,
And rest thy mind from all distress;
For in this Park of Takoma fair,
No swifter hands, nor kinder, there.”
“Thank you soooo much team 'Intelligent Office', we are humbled by your kindness and will forever remain indebted. The entire Kenya delegation is happy with your exceptional support.Your team's responsiveness and willingness to go above and beyond was truly appreciated. We lack the right words. Be blessed & God willing- we will definitely be back in April 2026
@Aretha- we salute you ?”
“Donita was so helpful getting my package put together and making sure my items would arrive safely. She was friendly and kind!
There wasn’t much of a line when I got there but it definitely got busier. I think 4:30-5:30 is their busiest time, especially on a Monday so if you hate waiting I’d plan around that!”
“Located in the Montpelier Shopping Center with a several restaurants and other businesses. I've been in this shopping center so many times and never noticed this UPS store was here all along. I had a package to return. Service was super quick. The employee was friendly. The store was clean. I would come back to this location again if I'm nearby!”
“This place is wonderful. I send all my Amazon returns from here and get all my notary services done here. Very helpful resource to have nearby and the staff are so professional.
I am glad to have this location in my neighborhood.”
“Great service and even better staff. They handled my shipping quickly and helped me print a couple of large New Year’s party photos that turned out beautifully. Fast, helpful, and reliable. I’ll definitely be back! The two woman are fantastic and charming even with the store busy.”
“I had to simply drop off a package for delivery so didn't need extensive services. The gentleman behind the counter was patient and efficient with three different customers all at once (the other two had far more complicated packages to ship)!”
“I had an amazing experience at this location and they were super helpful specially Juno he was such a nice guy and very helpful, super kind and patient. He had experience with everything. He made everything so smooth and easy with a smile . I highly recommend this place. My husband and I were happy and satisfied and I was impressed . Thank you so much for helping me fishing my paperwork and got everything done. I appreciate it.”
“Heaven was incredibly pleasant and professional, which was the total opposite from my first experience at this location! She took care of my needs in a timely manner and was incredibly helpful with ensuring that my items would be securely packaged before departure and upon arrival.”
“I am visiting US and brought some items for my relatives who are in Ohio. They couldn't come unfortunately and I get to search online and found out UPS. It is very quick serviced and staff are very helpful. I sent them today. It has tracking tool as well.”
“I came to this location to print a banner. Patricia was very helpful throughout the process and I noticed she put in extra effort to make sure my needs were fulfilled. Would highly recommend!”
“Adeise is a fabulous employee here, very kind, quick, and knowledgeable!
This is a really busy location and the line is always long, but they’re so quick, you’re only standing in line for a few moments and they’re very full staffed! Great employees”
9:30AM - 3:30PM
1030 15th St NW, Washington
Mailbox Centers
“I received the best service from Don during my visit to this store. I needed numerous different photocopy work done, passport photos taken, shipping packages created, and notary services for some documents. Don was extremely helpful and patient with my many requests. A delightful experience made ever better when I found out I had actually walked into the store past their closing time, yet I still received stellar and patient service. And when I left and mistakenly left my photos behind, Don called me and went above and beyond to ensure I got them that evening. Truly great customer service!”
“I liiiiiike coffee . I heard about new coffee shop open silver spring . That was Adulis coffee roaster . I was stop by recently and I order my favorite latte with extra shot and toasted bagel with regular cream . Overall Everything was perfect . I will come back again”
“Andres provided outstanding customer service—he was patient, efficient, and was able to assist two other customers promptly as well. As soon as I walked in, he quickly helped me with exactly what I needed. I really appreciate your help today, Andres!”
“I love this place people here are so helpful and nice. When amazon asked me where I want to send my package back from I usually say UPS, so I can just go to this one right here just to come in and say hi. I have been going to this one over 25yrs and it have been an awesome experience. Have an awesome 2025 UPS store.?????”
“I am here often, and have received excellent customer service each time. I have been grateful for the courteous, professional, and helpful experiences that I have encountered.”
“We were traveling and wanted to send some luggage, but we didn't know how to do it, so a Korean staff member was very kind and friendly and explained it to us in detail. Thank you very much!”
“I did not check the reviews before I got there, I just selected my nearest UPS store and Ana was incredibly helpful and kind.
I was there with my baby stroller, even though it’s not a step-free entrance, the staff here helped me lift my baby stroller over the staircase. I also heard him patiently explaining a service to a customer.
It may be a small private owned UPS franchise but they provide good service. Don’t let the reviews discourage you.”
10AM - 4PM
9750 Apollo Dr B, Largo
Mailbox Centers
“I had a very good experience at the store. Sales associate Tee was amazing and so helpful. She really made the visit comfortable and was able to solve my long term issue.”
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“PJ and Beth might be the greatest two people to have ever graced a UPS store
I was expecting to be stressed with everything, but PJ was so knowledgeable about what to do. Highly recommend”