The UPS Store #5801 in Washington offers expert packing, shipping, printing, document finishing, a mailbox service, notary, shredding, and faxing. It is locally owned and operated. Customers report amazing experiences with staff described as super helpful, kind, patient, and professional. The team is experienced and makes tasks smooth and easy. Specific employees are praised for being excellent, caring, and efficient, handling overwhelming flows of packages and customers while remaining calm. The atmosphere is noted as clean, organized, and calm. Staff are commended for answering questions with assurance and getting everyone in and out, making visits a 10/10 experience. The store receives high recommendations for its great work and dedication, with customers happy, satisfied, and impressed. It is located at the Corner Of 14th & Monroe St NW with free one-hour parking.
Jen customer service was excellent for notary she explained process and even help me find issued date on my driver licenses and even offer other services
May 2026
I feel right at home here, and it's close by. The kids aren't playing games; they're working. Many thanks to all the workers here.
May 2026
Jenn at the Columbia heights branch was very patient and extremely kind. I have not experienced such great customer service at a UPD branch such as this one. Adam was also very kind and called me maam which made me feel comfortable to express my concerns.
