Apple Montgomery Mall is a business that offers attentive and professional customer service. Customers appreciate the knowledgeable staff who go above and beyond to assist with various issues, from device repairs to phone pickups. Many reviews highlight staff members like Scott, Taundra, Jasmine, and Matt, describing them as friendly, empathetic, and dedicated to ensuring a smooth, stress-free experience. Customers often mention how staff members take the time to see what the problem is and help resolve it efficiently, making the visit pleasant and enjoyable. The store is well-staffed with around 20 technicians, which allows for quick appointments and timely service. Customers feel welcomed and valued, with some praising the professionalism and friendliness of the team. While most reviews are very positive, a few mention longer wait times and less attentive service, indicating that experiences may vary. Overall, Apple Montgomery Mall is recognized for its excellent customer care, knowledgeable staff, and efficient service, making it a trusted place for Apple device support.
Great attentive service that take time to see what is the issue and help you through it, especially Matt helped a lot on issue with my Mac book definitely recommend this place
October 2025
What's to say it's an apple store. Only place to buy unlocked iPhone.
October 2025
Very slow moving, been waiting for 40 mins after registered with someone and the lady taking care of me sounds like my time is nothing, she said “lots of people waiting for longer time and more you than us, if you decide to go back another time, I totally understand that” gosh, she sounds like right, and I am speechless... read full comment