Lululemon, founded in 1998 in Vancouver, BC, has grown to become a renowned global brand for technical athletic apparel. The company's mission is to create components for people to live longer, healthier, and more enjoyable lives. Lululemon's retail locations have strong ties to their local communities, providing exceptional customer service and a welcoming shopping experience. Customers have consistently praised the brand's knowledgeable and attentive sales associates, who go above and beyond to assist shoppers. One customer, Annie, received exceptional service at the Montgomery Mall location, where the associate helped her select thoughtful gifts for her team. Another customer, Maria, was praised for her kindness, attention to detail, and outstanding customer service at a different Lululemon store. While the brand is generally praised for its quality, one customer was disappointed with the recent decline in the fabric quality of a particular pant model. Nevertheless, Lululemon remains a trendy and upscale clothing brand, with many families owning at least one item from the company. Overall, Lululemon is known for its commitment to community, customer service, and technical athletic apparel that helps people live active, healthy, and enjoyable lives.
I rarely give reviews but Annie at your location in Montgomery Mall certainly deserves a 5 star review. I was looking for gifts for my team members. She saw me, greeted me and went over and beyond to help me select gifts I know my team members will like. Annie was very pleasant and very easy to communicate with. Thanks... read full comment
October 2025
“I had purchased this model of pants before and was very satisfied, but unfortunately the quality of the new one is not the same as before. The fabric feels weaker and seems like it will wear out quickly. I am really disappointed with this purchase and I hope the brand/store maintains the same quality as before.”
July 2025
Egla was very helpful when my sister, mom & I entered the store. She recommended numerous items to us & helped us select the best size, in our favorite color. She was a big help and made this shopping experience smooth and heartfelt. Thank you, Egla. We all greatly appreciated your service!
