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“Soon as we walked in, I was immediately helped out by Aalexis. She was cool, sophisticated, and as soon as we showed her the pants we needed. Sized me up right there, and helped me out.
The place was a very cool atmosphere and overall great experience and phenomenal customer service. 10/10 would recommend going to this jsa bank”
11AM - 7PM
7111 Democracy Boulevard, Bethesda
Mens Clothing
“Melissa was amazing! She has a great sense of style and an excellent eye for putting everything together. She assisted me throughout the process and made the experience easy and enjoyable. Her attention to detail is outstanding.
Thank you, Melissa!
KL”
“Love this store—l've been a repeat customer for ages. Last week they totally went above and beyond for me. I stacked a bunch of items with Aminata, who was super helptul. A few days later, Tommy Bahama had a sale and my stuff dropped in price. I swung back in, and Mary the store manager did an awesome job honoring the return. The whole thing was easy and quick. I'm definitely sticking with this place and will keep coming back.”
“Best Fabletics store I have ever been at. The cashier are nice and friendly. Especially “Kelly” she was a whole sweetheart with me and my friend. She helped us find the leggings we needed in store and ordered some online for us. Frankly speaking I wouldn’t have known how to navigate the store without her. She is the best ❤🙏🏽.”
“I'll be honest, I have never been in a Vineyard Vines before but I needed a size exchange for a Christmas gift I received. I truly hope all of their customer service was as good as Erol provided. (My bad on the spelling of your name, dude!) He ran me through my options in the shop. When they didn't work out since the shirt I had was out of stock at this location, he walked me through the very seamless way to get my size online. It was one of the easiest exchanges I have experienced. I was impressed with everything in my visit. Too bad I was in a rush so I couldn't shop a bit.”
“Have to give a huge shout out to Fasil at the Bethesda location who assisted me with my fitting today. I am a shorter guy with a more athletic build and it's tough for me to find apparel that fits me. Not only did he help make the exchange process simple, but he recommended a number of different shirts and pants and I came away with a lot of great pieces. I would 100% come back to this location and highly recommend Bonobos in general for the quality of their clothes.
Huge kudos and thanks!”
“Excellent service from the staff. You can use the fitting room, and clearance rank has many deals.
I only wish the quality of the leggings returned. Huge waistlines and cheap material”
“Katie in the Men’s suit department is amazing. She is pleasant which is great. Even better is her competence! As long as there is a sale Macys pricing is on point for the brands they carry. If you need a men’s suit and need a little assistance in doing so make sure to ask for Katie. Normally I go sometime later in the week during the day, works great as they are not too busy.”
10AM - 9PM
7101 Democracy Boulevard, Bethesda
Mens Clothing
“There was this jacket I was looking for and it was out of stock. Claudia really went above and beyond and was able to order me the last one left. I really appreciate her assistance!”
“I just want to give a shout out to an excellent salesperson at UNTUCKit located in Montgomery Mall, Bethesda MD. My wife and I commented after our experience with Aishah what a good salesperson she is. Aishah treated us great and has a good sense of what we were looking for. If you're looking for help picking out a few shirts, try Aishah at UNTUCKit. She will do a super job!”
“I had a great experience. Alaya was so helpful. She looked up products from different locations and helped me decide on a birthday gift for my friend. A true sweetheart!”
“Check out this teeny book I got for my sisters upcoming bday! I had a 5 dollar off coupon from urban outfitters so it was only 3 bucks. I got to show off some cheerleading moves to some girl at the store too, any excuse really for me to be cheering, I'll take.”
“I want to give a big thank you to Roya at J.Crew! She was so kind, welcoming, and genuinely helpful. She made the whole experience easy and pleasant, and her recommendations were spot on. It’s rare to come across someone who is both knowledgeable and so personable. I’ll definitely be coming back because of her!”
“Keith K, Foot Locker at Westfield Montgomery Mall is the one to see when purchasing at this store. A very exceptional shopping experience at this location with this associate. Please check him out.”
“I drove the extra few minutes to this location in the mall instead of the one on Bethesda row, specifically because the first time I went here, the staff was so great. Now this second time, a year later, I was equally pleased with the customer service! Friendly, attentive, accommodating staff makes the experience. Thanks guys! (Chris, Janice, and Christina were all awesome.)”
“Smaller location with more limited stock but staff were helpful in reviewing options they could order online. Also helpful discussing fit and sizing of their items.”
“Love this boutique. Both my daughter & I can shop here and be happy. The team brings you outfits that maybe u won’t normally try on. I tried on the green dress in the photo. I fell in love with it and so did my daughter. We share it!”
“I placed my order on Friday The shoes were shipped to the store on Monday very fast shipping.I went to the store today to pick up the shoes and was greeted by Jaysion hope the spelling is right.I told him I was there for shoes I had ordered online.He led me to the cashier.I was greeted by Carmille with how can I help you with very nice smile. Camille looked my order up went to the back and brought the shoes to the counter. Camille opened the box and we inspected them together.A great and positive purchase with outstanding customer service!!”
“My son was looking for a suit for a wedding and we ended up (stressed after a bad experience in another store) at Macy's in Montgomery Mall. We were greeted by Mr Innocence who guided my son through the struggles to find a fitting suit, shirt and tie. Mr innocence was professional, patient and incredibly kind, showing no signs of rushing despite a busy time in the store. Just by eye measurements he suggested the right sizes and he listened to what my son was looking for. A very pleasant, professional experience!”
“My son was looking for a suit for a wedding and we ended up (stressed after a bad experience in another store) at Macy's in Montgomery Mall. We were greeted by Mr Innocence who guided my son through the struggles to find a fitting suit, shirt and tie. Mr innocence was professional, patient and incredibly kind, showing no signs of rushing despite a busy time in the store. Just by eye measurements he suggested the right sizes and he listened to what my son was looking for. A very pleasant, professional experience!”
“I was waiting in line to make a purchase when I witnessed an African American woman with a deplorable attitude being rude to a cashier demanding receipts. She called a manager who gave her money back and a physical receipt. The cashier tried to explain she could not give her a receipt for an online return but was going to receive an email. The cashier tried her hardest to keep her cool and avoid a confrontation. The woman kept pushing and kept being rude, demanding a receipt and her name. She even took a picture of her without her consent with no respect whatsoever. I have been to zara at westfield montgomery many times and that cashier is one of the nicest people I have interacted with and always make me feel welcome. She is one of the FEW good ones. I was appalled how badly that woman treated her and realized cashiers deal with a lot of negativity from certain customers. I only hope management protect their employees better.”
Mens Clothing
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“I am the manager of a bridal and tuxedo store in Florida. I sent in a groomsman to get measured/fitted for a tuxedo in Florida. They were very thorough and asked ALL the same questions, had him try on items, just as I do and everything fit perfectly. I called and spoke with them before sending him in and they were very friendly and my customer said they were very pleasant to him as well. So if they treated us so well and did such a good job and we did not rent a tux from them just get measurements. With such a great attitude imagine how good you will look going there. I highly recommend this place for your rental and alteration needs”