The Sleep Number store in Bethesda, MD, offers personalized sleep solutions to improve lives through customized sleep experiences. Customers can adjust each side of their Sleep Number mattresses to achieve their ideal firmness and comfort, ensuring a restful night's sleep. The store features SleepIQâ„¢ technology to track and enhance sleep quality, along with an exclusive bedding collection. Reviews highlight the helpfulness and knowledge of the staff, particularly Breneley, Rob, and Nia, who provide thorough explanations of mattress options and technology. Customers appreciate the clean, well-lit environment and the patience shown by staff while they test different mattresses. Overall, the store receives positive feedback for its excellent service and commitment to helping customers find the right Sleep Number bed for better sleep.
Was told I could not try the cooling pad on the bed I was considering. This resulted in a longer time needed to experiment the options I wanted. My kids were later told to get off of the family cooling pad so that customer could try it with the bed they wanted. I left the store
November 2022
Nia was very helpful explaining the differences between the mattresses and helped to make a choice. A great service, thanks. We did not get the purchase yet, but are happy with the experience at the store.
August 2022
The salesperson Brenely was a pleasure to work with.This will be our third Sleep Number bed and we have been so happy with our past Sleep Number purchases.