“I am a wanna-be plant whisperer but I have a terrible track record. I attempted to repot my money tree with guidance from YouTube...I’ll just leave that there.
I took her to American Plant and we were welcomed without any judgement! All the employees were incredibly kind and helpful. She is currently getting properly repotted by a pro and I will probably bring all my other houseplants here. Thank you, AP!”
“Lisa is the best salesperson and designer I have worked with. She did such a great job on my couch order that I came back immediately when I needed a chair. Highly recommend her and UC high quality furniture. You will be pleased!”
“I'm from out of state and wish we had this store in my city. Unfortunately, I was getting on a plane so I couldn't buy much bc I didn't have room for my carry-on.... I was taking pictures of everything! I was telling friends that this is the type of store that you would stop by on the way to an event, and it would be guaranteed you find the perfect gift.”
“The Blue House has been a Bethesda staple for cool gift items for 30 years! The store moved from its original location further down Woodmont Ave. several years ago.
Once you walk into The Blue House, you will be enchanted by all of the local and region-themed gifts available ranging from decorative pillows to unique cookbooks, candles and other decorative items.
There is something for everyone in this quaint gift shop. Their children’s section is well-stocked with various toys, books and trinkets.
The staff were very welcoming and friendly.
If you are looking for a unique or special gift for someone, check out The Blue House, where you are sure to find something that will be appreciated and treasured.
Parking can be a little limited depending on when you go. There is street parking and a public parking garage nearby.”
“Stopped by Anthropologie just to browse and somehow ended up spending way too much time there. Store is setup really nice and they always have unique home decor and furniture pieces you don’t really see everywhere else. Prices can be a little crazy sometimes, but honestly the quality and style is usually worth it. Staff was friendly and not pushy which I appreciated.”
“Check out this teeny book I got for my sisters upcoming bday! I had a 5 dollar off coupon from urban outfitters so it was only 3 bucks. I got to show off some cheerleading moves to some girl at the store too, any excuse really for me to be cheering, I'll take.”
“Look, this is honestly a mixed review as we had issues with defective merchandise. A few key employees made the difference and made the experience tolerable while being kind and pleasant. Specifically Kari and her manager, they handled a difficult situation with understanding and support. At the end of the day they made the situation right and we are thankful for that.”
“My daughter’s room, from A to Z, is from Pottery Barn Kids, and I always enjoy shopping there. Yesterday, I visited the Bethesda store since it has a kids department, and I had a great experience. Courtney was wonderful—very kind, helpful, and always smiling. She truly made the experience enjoyable. We found everything we loved and wanted to buy.
The merchandise in the kids department was amazing, with beautiful and well-curated inventory. However, for Pottery Barn Home, I personally feel the Mosaic location offers a better selection.”
“TLDR: All these reviews terrified me but I gave them a chance and we are so so happy, and delivery was super smooth! Customer service was also great!We called ahead and worked with Barbara in the store to pick out nursery furniture. She was so knowledgeable and helpful - she went above and beyond and we're so happy with our purchase. She also showed us strollers and carseats, which we ended up buying later. It was so helpful seeing her demo everything in person, as opposed to just having to rely on YouTube videos and online reviews.From the reviews here, I was so nervous about shipping and delivery, but it was really smooth and the movers were professional and fast. The delivery was 2 weeks past the estimate, but to me it was worth that wait for greenguard certified furniture.For customer service - we also bought a stroller and car seat through them and the stroller that arrived was not what we ordered. I called customer service and within 3 minutes, I was on the phone with someone who took care of it quickly. I called back a few days later to confirm that they received the other stroller and again, someone answered the phone very quickly and confirmed everything. I'm not sure what is happening to others in the reviews, but I have nothing bad to say about their customer service.Just wanted to write a review so hopefully other parents who are trying to buy from Pottery Barn don't get discouraged. I hope your experience is as good as mine!”
“Excellent customer service. I had a lot of questions on sales and discounts and they went out of their way to get me all of the answers. In the end, bought a necklace and ear rings for my wife and a necklace for my daughter. Great job!”