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9AM - 12:30PM 1:30 - 5PM
15300 Barnesville Rd, Boyds
Post Offices
“Passport services: Fast, efficient & friendly! This is the 2nd time I’ve had to get a new passport for my child and this was by far the best experience. The gentleman who waited on us was fantastic to work with. Everything was efficient & thorough.”
“Always helpful. Always professional. Nothing not to like about the staff or business. Just a great little small town post office.I've had a post office box here for years.”
“had a fantastic experience at the post office thanks to Jose! He was incredibly helpful, patient, and knowledgeable while assisting me with mailing my package. He took the time to ensure I had the best shipping option for my needs and handled everything with a friendly attitude. His professionalism and excellent customer service made the process smooth and stress-free. Thank you, Jose!”
7:30AM - 7PM
16501 Shady Grove Rd, Gaithersburg
Post Offices
“I came in 10 mins before they closed. Ms. Neena was so helpful and quick. In the span of the last 10 mins, 5-6 customers came in and she handled us all so efficiently and kindly.”
“This is 5 Star review for Esete who absolutely went far and above her job requirements and helped me repack and relabel my mislabeled shipment. Even gabe me a new blank box. She saved me a ton of time and effort. Great USPS employee.”
“I had an outstanding experience at the post office during my child’s passport application process. The staff member assisting me was professional, friendly, and incredibly helpful. They guided me through every step, answered all my questions patiently, and ensured all the paperwork was completed correctly. Their kindness and attention to detail made what could have been a stressful process smooth and stress-free. I truly appreciate their excellent customer service and dedication.”
“I expected my order to be delivered. I waited over 2weeks for it. It was due to arrive today and I find out at 7pm, that it was returned to sender at 4pm. WTH Damascus. The money that one pays to live here, can we get our delivery on time? Can you attempt to call us or try to deliver it again before you make the independent decision to return to sender? Did it ever occur to you, that maybe....just maybe...you should try again? At least once. It's only the same address for the last 4years. I mean, hell you finally stopped sending other mail out but to heck with what we actually order.Update to 4stars: As of 27 February, all has been made right with me and for me. I understand personnel are new and for the lack of my understanding that was displayed. I apologize for all things. It could have been said better, considering the platform used. Forgive me and I will do better moving forward.”
“I have been here four times; the front employees were always polite and prompt. But I noticed they closed the gate at 4:58pm yesterday and declined service after that.”
“Best costumer service at this post of office. Joe, this friendly guy, what a nice human! The other staffs could learn how to treat people with him instead of being rude and no sympathy at all with costumers.”
“Frihiwat has been my mail carrier for about 6 years now and I have not had any issues with her delivering any packages or mail. She has always been great at her job.”
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“I go out of my way to come to this post office (I'm from the Germantown area). The atmosphere, service, and prompt help I get here makes it worth the extra few minutes. Thank you to those who work here for making it a nice post office to come to.”