“I visited twice for the same issue. Unfortunately, Ray was not helpful during my first visit—his demeanor lacked professionalism and didn’t reflect good customer service. On my second visit, I was assisted by Daviente (hopefully I spelled his name correct), who was the complete opposite: pleasant, attentive, and engaging. He provided excellent customer service and resolved my issue efficiently. I appreciated his support.”
Mobile Phone Accessories
“I Went In To Have 1 Of My Old Phones Fixed, iPhone 11, The LCD Was Damaged. They Fixed It In Less Than 15 Minutes. I Also Got A New Otter Box Case, New Lighting Charger & Wall Block & New Headphones. I Also Was Able To Activate The Phone There With A T-Mobile PrePaid $50 Unlimited Plan. It Was Literally A 1 Stop Shop. I Highly Recommend. Great Service.”
“David is what all companies need in their service department. At this point in my life I value good service more than anything. Other stores have the same thing but not excellent service. Thanks.”
“Ana G, I thank God Almighty for her. Ana was very helpful, respectful, and professional. I am personally asking, and recommending her for employee of the month or year. Why I am personally asking, and kindly recommending , it's due to the above statement. Once again thank God Almighty for her.”
“I needed a place to fix my iPhone ASAP! I came across this repair shop.They are very fast and affordable! Highly recommend .They did a great job ! Very professional! Great hospitality”
“Big shout out to Alexander! He was more than helpful and patient with all my questions. I'm finally caught up with a new phone and my 1st Samsung watch. Thanks again.”
“Mountee was very helpful. Extremely knowledgeable about products and services. He went above and beyond setting up our Apple Watches and answering other questions and concerns. Very professional and would recommend others to see Mountee.”
“Ms. Frances provided world-class service during my visit. She was very pleasant, informative and professional. She is an asset to this store, as well as the Cricket brand as a whole. Thanks ?.
5 Stars all the way!”
“My salesperson, Heydi was incredibly helpful, knowledgeable and took the time to answer all of my questions. I'm so happy with my new phone and the courteous service I received. ☺️”
“Great costumer service!!!!!
Very professional patients and informative.
I've been at different locations but not the same it's same company but different experience.”
“Currently, I'm thousands of miles from home and needed to set up a back-up phone and carrier a.s.a.p. Gabby, the store manager, set me up with an amazing deal on a motto 5 w/unlimited data which gave me great emotional & financial relief. Will continue to do business with Boost on an ongoing basis.”
11AM - 8PM
11110 Mall Cir, Waldorf
Mobile Phone Accessories
“These guys are miracle workers! My Ipod classic stopped syncing with my itunes account. Cortez tackled the problem and was like a pitbull on a potroast- not giving up until he had tried everything he could think of to solve the problem. Great guys, fun to talk to while they worked. I will be seeing them again the next time I have an electronic problem.”
“The worker in this store was very rude and not very helpful. He told me I could not trade my phone in to buy a new one even though the phone was only a month old, when I went to the other boost store about a mile away I was told that yes I can trade the phone in and I did very poor customer service”
“I had the tip of my charger break off inside the charger port of my IPhone. I brought it in and less then 5 min they had it out. Charger works again only need a new charger cord.
The staff was very friendly and just an overall nice experience!”