Metro by T-Mobile provides a generally positive customer experience, with reviewers praising the professional and helpful staff. Customers appreciate the informative assistance they receive, as well as the great prices and phone deals offered. However, one reviewer had a negative experience with a mismatched charger component. Overall, Metro by T-Mobile is seen as a reliable provider with friendly and knowledgeable employees who strive to meet the needs of their customers.
Hey everyone I went to this store and Catalina was the person who help me transfer from another company to metro. The whole process was very satisfying and helpful. I recommend this store. Thank you Catalina for your help your the best
August 2026
Agent was very knowledgeable and patient with me. Appreciate the time she took to explain each step of this process. I will continue to be a T-Mible customer because this experience.
July 2026
Very good very professional nice courteous. Love this store cathalina needs a raise .