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“I had some emergency documents that needed to be signed and sent off. The customer service representative was a total professional and helped me out very quickly.”
“Brandon helped me out of a sticky logistics problem with above and beyond customer service!! Almost can’t believe it, small town friendly and kind. The absolute best!!”
“The level of professionalism and service of the staff is outstanding. The employee Starr changed a by chance visit into an experience of first class customer appreciation”
“I 've been using Cotonou Direct International Shipping for my shipping needs for over a years now, and I'm consistently impressed with their service. Their team is highly efficient, responsive, and always goes above and beyond to ensure that my shipments are handled with care and delivered on time. I highly recommend Cotonou Direct International Shipping to anyone looking for reliable and professional logistics services.”
“My first time at this location and I had a very helpful beautiful young lady by the name of Cindy greet me with a bright smile, while she also was helping a coworker of hers. She seen that I was in a rush and she handled all the shipping, printing, & notary in such a timely friendly manner. Keep up the great work Cindy, if only I got this kind of customer service on the daily. God bless her heart.”
“I had an excellent experience from start to finish. The customer service team was knowledgeable, patient, and went above and beyond to make sure all my questions were answered. It’s rare to find service this attentive and efficient. Thank you for making the process so easy and stress-free!”
“I have been using UPS for a variety of things for several years! I use it for my small business to ship. The employees they hire are always so sweet and help out so much. I couldn't recommend UPS more.”
“I have been a customer here for a couple of years. It gets busy and the area for customers is a bit cramped once that happens. I have had a few experiences with unprofessional individuals on the staff, however, the majority of the staff are pleasant and congeal. There have been ones who seemed a bit “short” with me. Everyone is prone to having an off day, from time to time. I give people the benefit of the doubt once. After that, I just avoid them.
I do enjoy the fact that my packages are always secure and stored with care. I have always received my mail, and have had it forwarded to me when I’m in Sweden, when I needed something important from the box.
All in all it’s a good little spot for basic mailbox, printing and shipping services.”
“We had an excellent experience at this The UPS Store location, thanks to LaShawn.
We needed to ship five boxes across the country ahead of a conference and coordinate having them held for pickup, which could have easily been complicated. LaShawn made the entire process smooth from start to finish. She was incredibly helpful over the phone, followed up with clear and timely emails, and made sure every detail was handled correctly.
What really stood out was her follow-through—she personally called to confirm the shipment arrived, checked on the pickup, and ensured the return shipment went just as smoothly. That level of care and communication is rare.
Truly outstanding service. Thank you, LaShawn!”
“The place and the people work well together and have items that the residents, tourists, and local businesses need. They have help so many people with value and service.
Carlos Coutin”
“Came here to do amazon drop off; staff was really nice. Also ended up looking to buy a computer which was in stock. Staff was friendly and professional. Their store had plenty of supplies in stock. Ultimately I had to go back and return the computer for a different non-Staples related reason, but the staff handling the return was also friendly and professional. This staples is conveniently located within walking distance from the potomac yards metro stop.”
“This has and still is a Great store with the Best service Ever! there has only been the Most Helpful, Friendly, Knowledgeable , Detailed Oriented,Associates here and any other UPS Store I have ever been to. I Really Miss the shipping center too,they were All Awesome there as well!!!”
8:30AM - 7PM
1520 Belle View Blvd, Alexandria
Shipping Centers
“I’ve been using Parcel Plus for years and always appreciated the service and friendliness of everyone I encountered. But this past experience went so above and beyond that I had to write a review and thank Mozique in particular. I dropped off a package on Wednesday night to be mailed Priority for tracking bc I was mailing my son’s passport for his upcoming trip. On Friday morning, I went to pull up the tracking and it still said, “Awaiting Pickup”—what??! I called Parcel Plus in a panic worried it was still sitting there or worse lost/stolen. Mozique looked up my transaction and tracking and said he needed to investigate more and would call me back. Now I’m really panicking! He called about 20 min later to say he’d pulled up the security camera footage and saw that USPS had picked up my package but they must not have scanned it. Most people would then say, Not our fault, good luck! But Mozique said, I’m going to call USPS and find out what happened. Later that day, he called me back to say it was in Merrifield and that the tracking should update soon. I was relieved to know someone had found it in Merrifield but it was still frustrating that the tracking said “Awaiting pickup” as of Friday night! I paid extra for the tracking for a reason. The next morning before I even hit refresh on the tracking, Mozique called me to say the status had updated to “Out for Delivery” between 9 am and 1 pm. I was so thankful! He kept checking on the status and calling me with updates, which is way more than USPS or another packaging place would do. Thank you so much, Mozique! The Belle View Parcel Plus will have my business for as long as I live here!”
10AM - 7PM
5145 Duke St Suite D, Alexandria
Shipping Centers
“Hello this is Abraham Remington and I just wanted to say Nitin (The Owner)went above and beyond with all requests and anwsered all my questions clearly and professionally. He was very sure of himself and his services and was knowledgeable and one step ahead of any questions or concerns I had.I highly recommend his services and I will be back:)!”
“I only come in here to mass print for my job. Every time I go in Niecey in the printing departmentis always working hard trying to meet the demands of clients asking questions and taking care of other tasks. All while helping clients in the self service section. She helped me to refill my printer all while tending to customers. She is true multi tasker all while maintaining great customer service! She even helped me with putting my prints in a box so they wouldn't fly away (it was windy that day!). I'll keep coming back as long as she works that section. She does a great job and it reflects great for Staples.”
“I had to mail 20 different packages to 20 different addresses and Lewis made it SO easy. He was so quick and helpful. Best experience I’ve ever had doing a big shipment like this!!”
“Honestly, this place is the most reasonable for shipping items at the moment. I tried USPS and Parcel Plus, USPS was twice the cost to ship and Parcel Plus was 25% more expensive than the UPS store. Additionally, the other places had much longer lines. The UPS store was not only the least expensive, but the service was much more efficient.”
“Pretty nice store in a good location. Employees were way more polite than other ups stores Ive been to. Brandy was very helpful and knowledgeable when it came to scanning documents.”
“I had the pleasure of visiting the Oxon Hill store to get some products for my dad’s Celebration of Life memorial service. I can’t say enough about Ashley who works in print and marketing at this store. No matter who long the line is she makes everyone feel like they are a VIP. She is so polite, professional and courteous. She takes her time with each customer to get an understanding of what they need and than explains thoroughly what she can do so they are clear on the expectations. She is very knowledgeable of the paper selection to be able to provide the correct paper weight, etc for your project. I ordered a memorial poster and programs for the service. She took her time explaining how to lay out the program in order for me to get the exact look I was going for. Because of Ashley I will be a repeat customer at the Oxon Hill store for my print needs. No matter how busy she is, she never gets frazzled, she always remains calm and provides Gold Star customer service to each and every customer. Hands down she is a top-tier Customer Service Representative.”
7:30AM - 4PM
8 Irongate Dr, Waldorf
Shipping Centers
“KNC Marketing does a fantastic job for promotional items and silk screening. Heather and her team are extremely knowledgeable, helpful and they always meet my deadlines! Recently, I placed a large order for a military conference and a non-profit 5k. Everything was high quality, the quantities accurate and the quality exceptional. I have worked together with KNC for over 35 years and they always do a great job at a very fair price! I highly recommend!”
10AM - 6PM
5885 Kingstowne Blvd, Alexandria
Shipping Centers
“I needed to ship a package overnight and called to be sure they could ship it. The manager was very helpful and made the process of creating a label and getting the package in the mail quick and painless. A refreshing mailing experience!”
“Im a Notary and Apostille courier in Oxon Hill, MD and often have to drop off loan closing or Apostille documents to Fedex. The staff is always professional and pleasant. I often visit the 2 building on Eisenhower Road in Alexandria, Viriginia, the store if I can get there before closing or the Drop off if I need to drop the documents off late. Highly recommend.”
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“The customer service here is always top tier. I also love all of the services offered here so much so as of today, I now have a business mailbox with this location.”