“I was worried because a package that I sent had not arrived to its destination as expected. I also did not have the tracking number. The person at this post office couldn't have been kinder or more helpful. I always receive great service here. And the good news is the package arrived later that day.”
“I called the WHITE PLAINS — Post Office™4660 CRAIN HWY, WHITE PLAINS, MD to locate a package I sent hold for pickup that my customer could not pickup. The person answering the phone was extremely polite cheery and helpful. She had the package and I notified my customer.”
“Had a great experience! Dion was awesome. I was trying to get a passport for my 17 yr old son and was met with a rude and entitled USPS customer service agent a few mile(s) away. Needed to make copies and the town nearby was very rural with no copying service in sight. I traveled down to the USPS located at Charlotte Hall and was met with compassion and the utmost professionalism from DIon. 30 seconds to make a copy. Thank you for great service and hopefully a supervisor can see this and give you your well deserved merits. KUDOS.”
“For me I had a good experience at this location compared to the Post Office road location. I was greeted when I walked in and staff seemed eager to help without an attitude.”
“I have shipped over 50,000 packages with this post office and never had any shipping issues on their end. Most packages have shipped out on time. Friendly and helpful staff, will get you taken care of.”
“I had an issue with my mail and Tia helped me resolve the issue. She was patient, courteous, knowledgeable, and very professional. She was very pleasant and refreshing to speak with.”
“Looking at the reviews, it seems like the only reason anyone comments is out of frustration. And I understand their frustration because i've been coming to this post office for thirteen years now. However, I would say that in the last 8 to 9 months. The culture here has shifted greatly towards customer service and satisfaction. The employees they have now really do seem to care. And they treat us with dignity and respect. I feel much more like a customer than just work that walked in.Shout out to the leadership of the La Plata Post Office.”
“I've visited post offices around the country, and this is one of the best! Unassuming exterior and small, but very clean and well stocked. The staff were professional, courteous, and efficient, and best of all, had the answers and services that I needed. Kudos!”