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“This is our go-to place for help with our phones. They are always very helpful and patient. Today Rabia T. helped us. She was great! She solved our problem quickly and gave us helpful information. Kudos!”
“This review has been edited.
My original review was 1 stars because the person I originally worked with in the store was incompetent. But since then I had the pleasure of working with the store manager who did everything in her power to make things right. She was polite, knowledgeable, and fast! (I can not stress enough how her rapidity made all the difference after spending over 6hr via messages with Verizon central customer service.)
I know retail work is hard, and training may not be the best, but I do wish everyone was as good at their job as she was! To her I give 5 stars.
I really suggest not bothering with the central customer service, they're slower than sloths and can't get anything approved, bite the bullet and go into store to get things fixed ...”
“the customer service here is wonderful and excellent these associate they take care of me to take care of my needs there are very professional thank them for doing such a wonderful job for me”
11AM - 5PM
6504 America Blvd #101, Hyattsville
Mobile Phones
“Very professional and fast. I had my cracked screen repaired within and hour. I also purchased A SCREEN PROTECTOR, which was put on expertly. My looked phone as if it was brand new. The plus side about the whole adventure is that CPR is located right across from the movie theatre, there are restaurants and the mall is 5 mis across the way, plus good parking.”
“I transferred my line to Att today and Paty helped me through the entire activation process and configuring all my data to my new cell phone! Excellent service here in this store I give it a 100”
7:30AM - 8:30PM
1602 University Blvd E Ste E, Hyattsville
Mobile Phones
“They always help solve problems with the phone's technical system. In most stores they don't help, I give them 5 for that reason.
Ana and Ronal thank you for your attention”
“Just wanted to thank Miguel. He is very patient, professional and nice! We changed our minds several times about the plan and Miguel had no problem starting from scratch, explaining everything again.”
“This store is great. The owner fixed my iPhone 11 battery and screen for a lower price than competitors (and much lower than Apple). He was also fast, and threw in a small freebie which was very nice. Highly recommend.”
“I realy like Store they are profesional in repare and very resonable with the price i recomand any Onésimo wih any problem with any device for repape they fix my iPhone 12 Pro Max water damaged in One hour”
11AM - 5PM
3229 Spartan Rd, Olney
Mobile Phones
“Mirza is AMAZING! Helped me recover data off my iPhone after the screen went out and transfer to new iPhone successfully-phew. Very patient, kind, customer service oriented, and skilled problem solver! I’ll definitely be back! Thank you Mirza -kudos”
“I have found A T&T difficult to deal with on a corporate level, especially in getting my bill straight and sent to me and not to someone else. BUT I have to say that Edwin and Carlos two employees at the Olney Maryland Store were exceptionally helpful and took the time to guide me through the questions that I had and do what they could to straighten out my bill. I visited at different times and days and one both occasions that I had these two employees, I found them to be cheerful, informed, friendly, cooperative and understanding. I want to express my gratitude to them and AT&T for having such men working for you in dealing with your customers. I am 77 years old and not very tech savey and so I am most grateful for their assistance. Michael Wilson”
“Betel was very knowledgeable and very helpful in supporting my mother in law with her iPhone setup and data transfer. We really appreciate her expertise and kindness.”
“Great Staff!!! with prompt and knowledgeable in all aspects of AT&T products and services Mr. Noe and Mr. Anthony are an asset to the company...Keep up the Good Service!!!!”
“Gaby was SO helpful today! I came to the store with a lot of questions regarding my phone/plan and she was so patient with all my wonderings. She helped me work through my questions and I appreciate her!”
“Yolanda is very excellent ? I like that she takes care of me because she is patient ? she knows what to do I only paid online but since I approached this store ⛺️ I liked how they have a very friendly neck the girl only had one line but the girl offered me a family plan I brought my whole family currently we have 3 family accounts of 14 people very good price I also didn't know if cricket offered paid plans and the girl let me know I got 2 phones per payment satisfied with the cervical ask for Yolanda the girl attend comes recommended ?”
“Al Jackson was so kind to me. He took time in explaining many aspects of my phone to me.
Was patient and exemplifies what Verizon should be all the time. I have not had this experience in other stores especially the corporate stores .”
11AM - 6PM
18130 Georgia Ave, Olney
Mobile Phones
“Steve was wonderful. After being on the phone last night and spending two hours, my phone was not working.
After 1/2 hour with Steve I am good to go. Thank you so much!!!”
“Henry very helpful polite and knew his job. Unfortunately he couldn't help me with everything partly because I did not have my Google account at hand. But all in all it was a good experience. It was way better than the the experience at AT&T in Laurel Maryland”
“very friendly people. I was about to get a 70 dollar unlimited plan for my family and I from Verizon. Then my friend Amin helped save money and I went with the 60 dollar 4 person unlimited plan. Plus they actually let me lower the price for accessories.”
“Worked with Aliayah, and she was very thorough and informative! She greeted me upon walking in and made sure that I was helped to the best of her ability. Thank you so much for your help, keep up the great work! I will definitely be visiting this location in the future! #CollectedConsciousMediaLLC”
“Gregory was so kind and helpful with helping me upgrade my phone. It was very busy and he managed to efficiently juggle the needs of multiple different people while meeting all their needs.”
“I had the bad luck of losing my phone at a concert and needed a replacement. Xavier at AT&T in Columbia Mall was extremely helpful in setting me up with a new iPhone 14 and made it as smooth a transition as possible from the old phone to my new phone. His customer service was unmatched and reminded me why I keep my business with AT&T. Thanks again!”
“Ask for Dayanna!! She’s very pretty, nice & helpful.. great customer service all around, I came in to pay my bill & ended up leaving with a galaxy tablet!”
“This Bruno guy there is so experienced on phones. I have called customer service severally because l couldn't receive or send text messages from my phone, all to no avail. But within 3 minutes, he sorted out that problem”
“I returned to the store again because I really liked the service. Unfortunately, I found a terribly disrespectful, abusive boy. I don't know how they can hire that type of uneducated person.”
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“Tushar was amazing! He found new deals that I was not aware of and my experience was so much better that the competition that I am leaving. I am glad I came here!”