“Absolutely amazing, friendly, and extremely helpful and knowledgeable. Answered all of our questions and concerns while upgrading my phone! Also she was very stylish”
“This review has been edited.
My original review was 1 stars because the person I originally worked with in the store was incompetent. But since then I had the pleasure of working with the store manager who did everything in her power to make things right. She was polite, knowledgeable, and fast! (I can not stress enough how her rapidity made all the difference after spending over 6hr via messages with Verizon central customer service.)
I know retail work is hard, and training may not be the best, but I do wish everyone was as good at their job as she was! To her I give 5 stars.
I really suggest not bothering with the central customer service, they're slower than sloths and can't get anything approved, bite the bullet and go into store to get things fixed ...”
10AM - 7PM
6504 America Blvd #101, Hyattsville
Mobile Phones
“didnt take too long, amazing quality, asked for a tempered glass and he did a perfect job, overall 5 stars and will definitely come back if my phone needs fixing”
“the customer service here is wonderful and excellent these associate they take care of me to take care of my needs there are very professional thank them for doing such a wonderful job for me”
“Great Staff!!! with prompt and knowledgeable in all aspects of AT&T products and services Mr. Noe and Mr. Anthony are an asset to the company...Keep up the Good Service!!!!”
10:30AM - 7:30PM
7929 New Hampshire Ave, Hyattsville
Mobile Phones
“I transferred my line to Att today and Paty helped me through the entire activation process and configuring all my data to my new cell phone! Excellent service here in this store I give it a 100”
10AM - 7PM
3229 Spartan Rd, Olney
Mobile Phones
“Mirza is AMAZING! Helped me recover data off my iPhone after the screen went out and transfer to new iPhone successfully-phew. Very patient, kind, customer service oriented, and skilled problem solver! I’ll definitely be back! Thank you Mirza -kudos”
“I have found A T&T difficult to deal with on a corporate level, especially in getting my bill straight and sent to me and not to someone else. BUT I have to say that Edwin and Carlos two employees at the Olney Maryland Store were exceptionally helpful and took the time to guide me through the questions that I had and do what they could to straighten out my bill. I visited at different times and days and one both occasions that I had these two employees, I found them to be cheerful, informed, friendly, cooperative and understanding. I want to express my gratitude to them and AT&T for having such men working for you in dealing with your customers. I am 77 years old and not very tech savey and so I am most grateful for their assistance. Michael Wilson”
7:30AM - 8:30PM
1602 University Blvd E Ste E, Hyattsville
Mobile Phones
“They always help solve problems with the phone's technical system. In most stores they don't help, I give them 5 for that reason.
Ana and Ronal thank you for your attention”
“I realy like Store they are profesional in repare and very resonable with the price i recomand any Onésimo wih any problem with any device for repape they fix my iPhone 12 Pro Max water damaged in One hour”
“Jay is the best. I’ve taken multiple devices to him over the years (laptops, phones, screens, power issues), and he has *never* failed to deliver, reliable, high-quality repairs at reasonable prices. If he doesn't have the part in stock he'll order it for you and fix it when the part gets in.
If you want your device repaired by someone who knows what they’re doing and actually cares about getting it right, Jay should be your first call.
Plus, support local businesses!”
“Betel was very knowledgeable and very helpful in supporting my mother in law with her iPhone setup and data transfer. We really appreciate her expertise and kindness.”
“Maria was so helpful in helping me pick out a phone and helping me set up the phone she was really patient with me with putting all my information in the the new phone really great customer service.”
“This is an AMAZING T-Mobile location! I had the privilege of working with Associate Jonathan who went above and beyond to assist me with my T-Mobile phone. Jonathan patiently explained what was happening and also called a tech to assist! Now my phone is back working and I'm feeling great about this experience had to share!! Go see Jonathan and the rest of the team at this location it's a guarantee they will help! They all are awesome!”
“Gaby was SO helpful today! I came to the store with a lot of questions regarding my phone/plan and she was so patient with all my wonderings. She helped me work through my questions and I appreciate her!”
10AM - 8PM
7978 New Hampshire Ave, Hyattsville
Mobile Phones
“Yolanda is very excellent ? I like that she takes care of me because she is patient ? she knows what to do I only paid online but since I approached this store ⛺️ I liked how they have a very friendly neck the girl only had one line but the girl offered me a family plan I brought my whole family currently we have 3 family accounts of 14 people very good price I also didn't know if cricket offered paid plans and the girl let me know I got 2 phones per payment satisfied with the cervical ask for Yolanda the girl attend comes recommended ?”
“Steve was wonderful. After being on the phone last night and spending two hours, my phone was not working.
After 1/2 hour with Steve I am good to go. Thank you so much!!!”
“So the other day I went to the phone store cus I dropped my phone and It went blacked out and cracked there was a Cambodian guy who was there I showed him my phone but instead of looking the phone he was trying to to sell me the phone I stepped out from that store and went to WIRELESS VISION BRIGGS CHANNEY where 2 handsome guys were there I showed them my phone they checked it thoroughly the (person name was ayaan )and said that it just need to be charged no need to replace LCD or buy phone they were dead honest I charged my phone and it charged and worked smoothly I would recommend each individual to buy phones from this store.”
“Henry very helpful polite and knew his job. Unfortunately he couldn't help me with everything partly because I did not have my Google account at hand. But all in all it was a good experience. It was way better than the the experience at AT&T in Laurel Maryland”
“Al Jackson was so kind to me. He took time in explaining many aspects of my phone to me.
Was patient and exemplifies what Verizon should be all the time. I have not had this experience in other stores especially the corporate stores .”
“Ask for Dayanna!! She’s very pretty, nice & helpful.. great customer service all around, I came in to pay my bill & ended up leaving with a galaxy tablet!”
10AM - 8PM
11446 Cherry Hill Rd, Beltsville
Mobile Phones
“My phone has been acting up for the past couple of weeks the screen will go blank I'd have to continually put the charger in the phone take it out in order to see the screen my service provider at wirelessvision was my answer to getting all this corrected they are truly honest and real good at their job he could have told me I needed a new phone but instead he was honest and told me it needed a cleaning inside he did that gave me the phone and I said Thank you and he walked away he didn't even charge me 5 cents what a great person what a great company check it out you'll stick with them”
“I had the bad luck of losing my phone at a concert and needed a replacement. Xavier at AT&T in Columbia Mall was extremely helpful in setting me up with a new iPhone 14 and made it as smooth a transition as possible from the old phone to my new phone. His customer service was unmatched and reminded me why I keep my business with AT&T. Thanks again!”
“Worked with Aliayah, and she was very thorough and informative! She greeted me upon walking in and made sure that I was helped to the best of her ability. Thank you so much for your help, keep up the great work! I will definitely be visiting this location in the future! #CollectedConsciousMediaLLC”
“I had the pleasure of working with Jonathon this week. He was fantastic. My mothers phone wasn't that old (3 years) but she is. So the thought of buying a new phone and teaching her how to navigate was a little over whelming . She had a strange memory storage problem that me and my tech brother could not figure out, Jonathan persevered, and fixed it instead of trying to upsell us. I am a huge fan of Tmobile always have been and especially this week. Thank you, Jonathon! In addition, the store was very clean and a pleasant place to be. Again, thank you Jonathon you made her day.!”
“I came in yesterday looking to switch plans unsure if I could even do so, but Sanya went above and beyond! He was kind, accommodating, efficient, and understanding of my situation. He managed to everything I needed within a short period of time!”
“Gregory was so kind and helpful with helping me upgrade my phone. It was very busy and he managed to efficiently juggle the needs of multiple different people while meeting all their needs.”
“Tushar was amazing! He found new deals that I was not aware of and my experience was so much better that the competition that I am leaving. I am glad I came here!”