The AT&T Store in Olney is known for its exceptional customer service and support. It offers a wide range of products, including phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans to meet various needs. Customers appreciate the option of prepaid phone plans without annual contracts or credit checks, as well as unlimited data plans that come with AT&T's nationwide 5G service at no extra cost. The staff, particularly Kelvin, Carlos, and Yuban, have received glowing reviews for their helpfulness, kindness, and patience. Customers have noted Kelvin's ability to resolve issues smoothly, creating a hassle-free experience. Both Carlos and Yuban have been praised for their commitment to customer satisfaction, going above and beyond to ensure that new devices are set up correctly. Overall, the AT&T Store in Olney stands out for its dedicated team and a welcoming atmosphere, making it a reliable choice for all wireless needs.
Great customer service! Kelvin, Francisco, and Carlos were great! Super friendly and helpful to me and my family! They helped me save money and my experiences were stress-free and super quick!
November 2025
Very helpful staff especially since the AT&T customer service personnel were anything but helpful. Shout out to Carlos for working with the customer service to get the problems resolved.
August 2025
Kelvin at the AT&T store is always patient and helpful whenever my husband and I have questions about our phones. It makes the whole process less painful.
