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“My wife and I hired them for a festival a while back. We loved their services and their products. We got the whole package. Two moon bounce, hot dog, pop corn machine and cotton candy machine for great price! They hired early to set up. They were very professional. They communicated well with us prior to purchasing explaining all the permits and safety requirements. They were very informative with sharing info on the city policy in regards to street vendors. I high recommend them for festivals, partys or just for fun!! You won't be disappointed that's for sure!”
“Absolutely OUTSTANDING customer service. They acknowledge you as soon as you enter the store. No hassles. They are helpful and seek ways to find solutions. Took care of my non working phone and hooked me up with a new one with discounts in less than 15 minutes! Great staff.”
“I had the absolute BEST customer service experience at the T-Mobile store in Capitol Heights thanks to Donald Hackett.
Donald went above and beyond to honor the 55+ promotion for us. I walked out with a brand-new iPhone 17e, fully activated and ready to go. He patiently transferred all of my information from my old phone and then set that phone up on a brand-new account for my partner. He didn’t stop there — he took the same time and care to walk my partner through everything on his phone as well -- working past his scheduled hours to finish.
Donald was kind, patient, knowledgeable, and incredibly thorough. At no point did we feel rushed. He made what could have been a stressful process feel easy and smooth.
What truly touched me was his character. When I was unsure if I had enough to cover the purchase, Donald offered to give me $5 out of his own pocket — a tip he had earned earlier that day — just to make sure I could get my phone. That level of compassion is something you simply do not see anymore.
I have never received service like this from any store, anywhere. Donald is a rare gem, and T-Mobile is incredibly fortunate to have such a dedicated, hardworking, and genuinely caring employee on their team.
Thank you, Donald, for an unforgettable experience.”
“My Customer Service experience
Hazel (DM is David), on Marlboro Pike last week, assisted me with phone lock on going events (days apart). Ms. Hazel was courteous, patient and possessed excellent product knowledge.
Ms. Hazel is the type of customer service personnel that endear a customers to a company.
And, if Metro by T-mobile were not merging with T-mobile, I would have stayed because of the exceptional customers service I received from Ms. Hazel and the many years of reliable cellphone service provided by Metro byT-mobile.”
“Just went this morning. One cashier working. (the lady with the hat on.) She was handling business, though. Had the line moving, stopped a guy from walking out with more than he paid for. All with a smile and pleasant demeanor. She needs a raise!!”
Open 24 hours
1428 Ritchie Rd, Capitol Heights
Electronics
“I am not sure what these guys do different then other 7-Elevens but I hope they keep up the good work. I have been to many 7-Elevens in Maryland and a couple in Virginia and this one is the most efficient and well stocked. Sometimes you do not realize how good you have it until you go somewhere else and see how bad it can be. The gentleman are always kind too.”
Open 24 hours
7411 Central Ave, Capitol Heights
Electronics
“I inadvertently left my credit card in the machine after purchasing an item at this store. It was several hours before I missed having the card. After a hurried trip back to the store, I found that the store clerk had the card waiting for me. I am eternally grateful.”
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
“Great service. Aaron was knowledgeable on the products and had many options. Ended up getting a laptop and he gave a lot of insight on the product and its capabilities. Will be back for more items”