{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Tommy assisted me with a return purchased from AT&T at BJ’s. He was very patient and walked me through the entire process. He even offered to pack my return. Need more customer service agents like him!!”
“Absolutely OUTSTANDING customer service. They acknowledge you as soon as you enter the store. No hassles. They are helpful and seek ways to find solutions. Took care of my non working phone and hooked me up with a new one with discounts in less than 15 minutes! Great staff.”
“Just got my new phone today and I have to shout out Xander, Dominique and TalIsa at Verizon! They were seriously amazing. They made everything so easy, explained everything clearly, and were super patient with me the whole time.
Getting a new phone can honestly be stressful but they made it smooth and actually enjoyable. Great energy, great customer service, and they really made sure I left happy and fully set up.
If you go to Verizon, definitely ask for them!”
10AM - 6PM
5242 Marlboro Pike, Capitol Heights
Mobile Phones
“The staff is AMAZING! Friendly, KNOWLEDGEABLE and are COMMITTED to CUSTOMER & QUALITY ASSURANCE. Pass up on the big stores and head on over to EXECUTIVE ELECTRONICS & WIRELESS for all your electronic needs. BTW, they have GREAT Holiday Specials!!! AL & Quet ROCK”
“I had the absolute BEST customer service experience at the T-Mobile store in Capitol Heights thanks to Donald Hackett.
Donald went above and beyond to honor the 55+ promotion for us. I walked out with a brand-new iPhone 17e, fully activated and ready to go. He patiently transferred all of my information from my old phone and then set that phone up on a brand-new account for my partner. He didn’t stop there — he took the same time and care to walk my partner through everything on his phone as well -- working past his scheduled hours to finish.
Donald was kind, patient, knowledgeable, and incredibly thorough. At no point did we feel rushed. He made what could have been a stressful process feel easy and smooth.
What truly touched me was his character. When I was unsure if I had enough to cover the purchase, Donald offered to give me $5 out of his own pocket — a tip he had earned earlier that day — just to make sure I could get my phone. That level of compassion is something you simply do not see anymore.
I have never received service like this from any store, anywhere. Donald is a rare gem, and T-Mobile is incredibly fortunate to have such a dedicated, hardworking, and genuinely caring employee on their team.
Thank you, Donald, for an unforgettable experience.”
“My Customer Service experience
Hazel (DM is David), on Marlboro Pike last week, assisted me with phone lock on going events (days apart). Ms. Hazel was courteous, patient and possessed excellent product knowledge.
Ms. Hazel is the type of customer service personnel that endear a customers to a company.
And, if Metro by T-mobile were not merging with T-mobile, I would have stayed because of the exceptional customers service I received from Ms. Hazel and the many years of reliable cellphone service provided by Metro byT-mobile.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Great service. Aaron was knowledgeable on the products and had many options. Ended up getting a laptop and he gave a lot of insight on the product and its capabilities. Will be back for more items”