“Came in a bit earlier than the scheduled pickup time. Was asked to wait a few minutes for the car to be cleaned. Then they said I would be getting a Chevrolet but the cleaning person hasn’t returned with the vehicle yet. So they decided to give me a small red car. I didn’t like the color as it was too loud, but it was all they had. The backseat had an unknown liquid puddle, they cleaned it up. I was almost gonna be on my way when they came and told me the Chevrolet was ready for me to swap into. I did and it was a much better car and not in a loud color. It did “rumble” from time to time, I googled and it seemed like it was a known issue with this particular model/year. In any case, an overall good experience marred by minor hiccups and car issues.”
“Staff was helpful, polite and quick! Helpful and gave me a free upgrade when the model I chose came back to them damaged. Check in was easy too! A quick walk around, checked the gas and mileage, dropped the key and on my way. Just quick service to get me wherever I was going. Thanks so much!”
“Good Day,
I went to the location and Mr. Dan had me in a vehicle within 15 minutes.
If I may also mention, I am very sensitive to odors and Ive never had a problem with a vehicle smelling of smoke or the like. Thank you Mr. Dan and the Budget staff. Your professionalism and mannerisms have always given us a great experience.
A. Robinson”
“They did not have the requested car but got a decent replacement; however, the car did not have a full tank of gas and needed an alignment (car pulled right on straight line). Customer service was good.”
“The Whole staff here has been great However, I had a Wonderful experience working with Shakeira. Her Amazing customer service was truly outstanding. She has been friendly, patient and incredibly helpful from start to finish. What really stood out was how knowledgeable she was about the company and every detail I had questions about. She made the entire process smooth, simple, and stress-free.
I truly appreciate the level of professionalism Shakeira has provided to me.”