U-Haul at Westview offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. The staff are generally friendly, professional, and helpful, often providing excellent customer service. They assist with hitching and unhitching trailers and answer questions to ensure a smooth experience. Some customers have praised certain employees for their outstanding service, patience, and knowledge, especially when handling busy situations or updating reservations. The location provides additional services such as portable U-Box containers, Moving Help® providers, hitch installations, and propane. However, there have been occasional issues, such as delays caused by app or reservation problems, and trucks sometimes arriving with low or no gas, leading to inconvenience. Despite these setbacks, staff members are described as accommodating and eager to find cost-effective solutions, often adjusting reservations to meet customer needs. Overall, U-Haul at Westview is a convenient and customer-focused place for moving supplies and services, with staff efforts aimed at making the experience easier and more efficient.
You charged me for 2 gallons of gas when I picked up the van at 3/4 full and brought it back 3/4 full. Whoever creates the billing invoice should stop nickel and diming customers.
The location and attendant working were awesome. Professional, friendly and very helpful.
August 2026
The person in the store today was a really great person took time to help me get things done very patient cleaned out the truck before I got there and when I brought it back, he quickly looked over and made sure that everything was OK. Really great employee.
May 2026
From check out to return all the guys were extremely professional and courteous. They went out of their way to make sure my experience was pleasant.
