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“Rob was simply amazing! Such a genuinely nice, caring person and excellent representative of U-Haul. In a time when it far too often feels like customer service is dead, Rob is the epitome of customer service. It's apparent that that's who he is and not just how he performs his job. I would use this location again without hesitation!”
8AM - 4:30PM
1045 Dorsey Rd, Glen Burnie
Propane
“I was immensely impressed with the professionalism, knowledge and courtesy that your employee, Jeff, displayed. I will absolutely refer anyone I know to utilize your company's services. I woukd also like to note that the Sharp Energy representative that was dispatched to my home (Jeff) is an extremely valuable "asset" to your company and portrays a very positive image for your business!”
“This company is amazing they really take care of they customers if you get propane this is the company to call trust me they will amaze you in they customer service and price.”
“Continue your wonderful customer experience that you give, always consistent throughout my 2 or more year relationship. The manager and her team are always professional and very courteous. I always recommend this location (Falls Rd., Hampton) to my family and friends.”
7AM - 7PM
2929 Washington Blvd, Baltimore
Propane
“Hello with positive energies. My daughter and I rented a U Haul truck and our experience was overall great. With the initial call for the rental, there was tension that was unprofessional and once we arrived, the young lady gave little eye contact and not smiling. Her professionalism was with the process itself and not customer engagement. However, during the process, I managed to make her smile a little. Upon returning the truck, the next day, the gentleman who inspected the truck, greeted us, kept a smile on his face, very nice and professional. I do not see an area to give him a personal rating but he gets a 5 star. I believe his name is "Ken". My apologies if that's not the correct name, but I ask that a 5 star rating be given to the person working who inspected the rental truck for us Thank you and enjoy the positive energies in your day.”
“I called to order service and the delivery was made the very next day! The delivery guy was curteous to my husband. He filled it to the proper level and never attempted to let gas out so that he could put in extra. I liked the $50 rebate this time, too!”
Propane
Propane
Propane
Propane
Propane
“Extremely accommodating and customer focused. I had to update/change my reservation multiple times due to weather changes and they took care of everything and even found a way to make it more cost effective.”