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7:30AM - 5:30PM
6348 Church Hill Rd, Chestertown
Auto Parts
“i got into a fender bender. a guy crossed into my lane and basically wiped me out while driving my Ford F-150.
the truck, lifted 2021 Black Widow limited edition. i thought of no other place than Caliber Collision.
the team here in Chestertown were kind, attentive, extremely professional and very easy to get ahold of when seeking a status update on my repairs.
when i dropped off the truck it was raining. quick in out super easy quick proceess didnt have to wait long for anything.. they had my paperwork ready(check), the process to get a loaner truck info and where to go(check) approx how long would my truck be in the shop(check) with whom i could reach out to if i had any questions day/night (check). like i said easy easy process.
hopefully i don’t get into another fender bender anytime soon… but if i do… here is where im bringing my truck to …”
“I remember coming here when I was a kid (1970 maybe) and picking a front hood for my grandfather’s truck- today I visited to recycle some metals. It was a pleasure to deal with them. Roll-off ordering could not have been easier and the whole process was simple. Their drivers are pros and easygoing.
I don’t think you can beat their service and value.”
“Candice the new manager and Carlos are both very helpful staff members. I came in today just looking around and their urgency to help me was up to par. Came and left satisfied. thank yall for the help !”
“I took two separate vehicles for side mirror replacements as well as another visit for a back hatch alignment issue. All three experiences were excellent! Cough's was very professional, efficient and reasonable for repairs. We are very fortunate to have them in Chestertown!”
7:30AM - 6PM
506 Washington Avenue, Chestertown
Auto Parts
“My first time going to this NAPA location. I’m not knowledgeable about cars and parts, but I do know a thing about customer service. I was acknowledged as I walked in and was greeted promptly by a man (He introduced himself as Tom) behind the counter when he finished with his customer. Some places I go to,it seems like the employees want nothing to do with helping the customers.He helped me find the correct wiper blades and because he had time helped me put them on. This is the type employee all businesses are looking for. I’ll be back”
7:30AM - 4:30PM
414 Morgnec Road, Chestertown
Auto Parts
“I feel grateful to have crossed paths with Todd and Diane -- a kind-hearted and genuinely caring duo. During Thanksgiving weekend, my car broke down on the highway at night. Diane was kind enough to give me a ride to nearby hotels and Todd did an efficient job installing a new battery so that my car would be ready to drive the next morning. Both of them went out of their way to help me in a stressful situation. Thank you both for your service and kindness!”
“The tow driver tested my battery even though AAA said that was separate service. When it was in fact a battery issue, I used this business to replace it, which they did quickly and courteously”
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Auto Parts
“The assessment and reparation of the damage to my car was perfect. The communication from the team was clear and timely. The team at the Collision Center reception was friendly, responsive, knowledgeable, and efficient. All around the experience was excellent!”