“the general manager was very polite and personable at checkout and maintained a very clean and one of the most organized old navy’s i’ve ever been in. great customer service”
“I had an amazing experience at this Under Armour. I needed help looking for my size in shoes and apparel and Leah Brown was able to help assist me as well as my friend. She was patient and super friendly. She went above and beyond to help my friend and I which I so appreciated her service because that is very hard to come around nowadays in retail.Dori Lyons was very friendly and helpful when I was making my purchases. She asked the right questions and was very knowledgeable. She has great customer service skills.Overall, I will def be coming back to this location.”
“Staff are super friendly, and they do a great job keeping things organized in the store. Clerk also helped explain current deals and return policies thoughtfully.”
“My wife and I would like to say that we have always enjoyed shopping at JCrew Clarksburg Outlet. They have a very nice line of clothes for both men/ women and the store are always well “up-kept” even during high traffic flow. Overall the staffs; especially Dena and Tom, are very professional and always there to assist their customers with anything. That’s the reason my wife love to shop at Clarksburg JCrew because of Dena and Tom pleasantness and their professionalism. I do know retailer businesses can be tough with all sort of customers coming through the door; but to see Dena and Tom maintain their smile and pleasant greetings always wanted to make my wife to come back to JCrew at the Clarksburg Outlet.”
“This is a great store and Niko is so helpful and professional! He helped me find a few things today that I wouldn't have picked out on my own! If you come into this store ask for him and he will definitely be helpful with any purchase!”
“I visited this store today and an employee named Stephanie helped me out a ton. She was incredibly nice, professional, and informative. I really appreciated her insights and kindness. Thank you very much. I wish you all the best, Stephanie.”
“My credit card slipped out of my pocket to the floor when I was shopping and a cash register employee had picked it up. When I asked the cash register if they had spotted a lost credit card, she told that she had picked it up and showed it to me and asked if it was the one. I said yes but I forgot to say thank you since I was so panicked. So whoever that employee was if you’re reading this, thank you!”
“great store and a wonderful environment. i walked into this store not knowing a lick of fashion and instantly these two workers i believe nelly and henry instantly greeted me making me feel so welcomed. they seemed like cool and hippy people and were lowkey eye candy. they offered me advice and tips on what would look good for my body type and transformed me into the fashion machine i am today. wonderful place and would come again”
“I enjoyed shopping at Tommy Hilfiger at Clarksburg Outlets. The store is very well oriented. They carry the latest spring and summer items. We'll worth a visit.”
“This store has a different selection than another location in Maryland. It is a bit more stocked with an ample selection of dresses and polos.Staff is always helpful making for a great shopping experience. There is a sale on something or the other in this store.”
“Our favorite place to shop in the area! They have good selections, decent number of premium brands (Theory, All saints, Vince, Saks off 5th) as well as your standard CK, Adidas and Nike stores. They also have a couple cosmetic stores and I go there to get basic skin care for cheaper. Overall, not the best premium outlet I've been to but would say best option in the area. One downside is their foodcourt selection - wish they had better options than what's currently available. Hoping they improve!”
“I had the pleasure to be assisted by Adrian today. I had an issue with another store, which is far from where I live, so I decide to come to this one and Adrian, even though it wasn't his fault, apologized many times and helped me solve my problem. Also the manager was very nice assisting me as well. I highly recommend this place!”
“Here's MY Theory: Nothing's ever NOT on sale. That's it... I said it. But for reals... Theory is always sending me emails being like "Right now: 70 percent off of practically everything in our store!" Well... it's like 70 percent off like 10 percent of things. And that 10 percent of things is originally priced at like 400 dollars. So most all of their clothes there I would say go for in between 100-350 dollars. It's not cheap. THAT SAID! A few years ago I went to buy a light jacket and I stumbled into Theory for the first time. I saw this rack that was marked at 80 percent off, and there was this beautiful black jacket on it that I ended up buying. It was the most I've ever spent on a jacket... up until this most recent visit 0.0 BUT! It is easily my favorite jacket, the quality is TOP notch, and it has held up like an absolute champ for all those years with no real serious signs of wear. I believe in the products. Which is why when I was looking for a nice winter coat, one of my first stops was Theory. Luckily... they were having their Black Friday sale... which means I ended up with this BOMB winter coat that has down in it. It is so incredibly comfortable, warm, and you can tell is constructed expertly. I also ended up with this cute little bomber style jacket and a sweater. The saleswoman there were as helpful and friendly as can be. Because it was their Black Friday sale, and SO much of the store was marked at deeper discounts than it's already pretty deep discounts, I spent an inordinate amount of time in that store trying SO many things on. I felt the need to joke to the saleswoman that I'm probably gonna spend so much time in the store that the shifts are gonna change (it was 10:30 in the morning for some context). There was this one absolutely stunning wool coat that I put on and ALMOST bought, but with how much money I was already spending on the other stuff, I really displayed the most meager amount of will power ever displayed by a human being and put it back on the rack. Even though the saleswoman were super nice and were telling me how good I look in it, and don't worry, I agreed. I just couldn't justify that purchase at that time. So... I'll probably go back tomorrow before the sale ends... I mean... if it happens on two separate days... it doesn't count right? Ugh... that coat was so nice. Like stop. Just stop.”
“I’ve relied on this clothing store for school shopping for both of my son’s for years. Top tier customer service and great savings have always lured me back to this store.”
“Here, you may be able to find a $1,000 item for 70% off during a good sale. Spaciously placed groups of merchandise. The skillful use of security tags on small. expensive items.”
“Nusrat & Maria helped me out alot in the store! I couldn’t find a good style and they helped me with sizes and styles They were very kind and respectful and helpful! Will definitely ask for them when i come back because they were super nice, 10/10 customer support!”
“Went to find a right show for me, and the staff helped me get my sizing (because I'm unfamiliar with US show sizing), and also helped me find the perfect fot for me. The staff was really nice and helpful. They don't have all the models and all fhe colourways, but they ordered the one i wanted and delivered it to my house”