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“The clerk here is very kind and very helpful.
They are complete in helping people, they know what they are doing, they know what customer exactly need, and willing to take their extra time to help. And they are kind.
Recently, they helped me to search something, that matter is not even required for them to do. And they send the some legal mail, in the form of exactly what is needed.
I really appreciate them -both of the clerk here.”
“Today, Kim helped me send an international care package. She was super helpful, creative, and knowledgeable. Shipping internationally can be a daunting process. She made it easy and time efficient!”
“This is the best post office in the area. They have two pick ups every day that they don't list on their schedule. The mail goes quickly to the regional distribution center, so is where it needs to be quickly.They don't have passport services at this location.There is a small but thorough supply wall in case you need some postal supplies.”
“Hands down best post office I’ve been to. The staff are extremely friendly and knowledgeable, they definitely make you feel welcome & they make sure you don’t spend too much time in line as they get to everyone as quickly as possible. There are other post offices that are closer to me however, I prefer to drive drive an additional 15 minutes because you just don’t get the type of quality service elsewhere. Hats off to the the staff here.”
“The absolute most wonderful post office experience I've ever had! She's so incredibly kind and cheerful and I will now drive out of my way to come here instead of going to my local post office down the street.”
“This is a small office with only one staff working. She is the professional and friendly who always welcome customers and tries her best to serve. Sometimes she locks the door to get a coffee next door. Please be patient if that happens since she is the only one who hold the position. I wish her the best in this holiday season.”
“MS. Joyce is an awesome.employee She help me and my daughters when. I renewed my daughter passport. Please let her know how much me and my daughter appreciate her”
“Great experience here getting a passport for my daughter. I thought I was organized but I was not organized enough and the employee helping me was patient and thorough in helping make sure our application would be accepted.Thank you for the great service!”
“Everybody here is amazing.Lashanda, Paul, & the Postmaster Miluska will take the time to help you out and answer your questions. If you fancy/collect stamps, this is the place to come to for your stamp needs, their selection is fantastic.5/5Will continue to come here and will also recommend to friends & Family.”
“I just left this post office and wanted to commend the gentleman who’s working there. I didn’t get his name but he was so attentive and helpful and answered all my questions. He took care to be responsive to all customers and none of us had to wait.”
“I am a regular customer here and all of the employees are pleasant and very helpful when I need anything. Ms Jenny is #1 and it’s always a pleasure to see and do business with her! ?”
“I sent a priority envelope to my grandson for his 10 birthday in Olney MD, but he never received it. I tracked it through their 800 # and eventually found out it was delivered. After some general call backs from agents Kelly from the Olney MD office retrieved the package. Thank you Kelly so much!”
“Mrz. Christine always lends her ear and gives me pep talks, consoling me, encouraging me that I can make it through my dilemma, she’s an Angel, she’s a rose in a sea of thorns, one of the most polite and humble and caring woman that I ever met. I have no biases against anyone, and she’s not biased towards anyone either, because Christine talks to everyone the same like a genuine human person to another genuine human person. I have to for shame these 4 of 1 star reviews because I have a educated guess is that those guests claims are dishonest because I am certain those customers had a higher paying career that could have influenced the 1 star posts, I’m more humble than them, and I have so much empathy, and I am not pompous. Ms. Farrah is so amazing, she likes to help every customer, when I am there with her I like to rotate the other customers first before trading quarters for dollars because they say they’re always low on change, so I remain polite enough to walk again to the back of the line so that I don’t mess with other customers daily errands. I enjoy how patience Mrz. Christine has, and I always notice how nice her earrings look when she wears some. Christine and Reba almost use this one particular line, usually on a customer about to leave to do other stuff, she’s a sweetie.”
“You're probably thinking four out of five star post office this has got to be great. No this is comparing post offices to post offices. If you're going into a post office you know you're going to get long lines and bored civil servants just trying to fill out their 20 years to get their pension. So the post office is pretty much a post office. The one star was taken off for the weird parking.”
“I contacted the Post Office because a cluster mailbox in our community was knocked over by a vehicle. I was able to talk with a representative after 3 rings and within a half hour, received a return call from that person providing me with information. Within an hour after our conversation, I received a call from a maintenance truck driver who was at the location. He picked up the damaged mailbox, took it to be repaired and provided instructions as to how residents can get their mail until the mailbox is replaced.”
“Over worked, hard working staff. A gentleman with dreds and glasses went out of his way to look up my tracking number, when his shift was over and they clearly were swamped.”
“The employees are kind, professional, and they do a lot for customers. I think they might be understaffed/overworked really bad. This takes away from the quality of their work. They lose packages a lot, and it takes "months" and a lot of phone calls to track down the lost packages. To be honest, I feel bad for them because they are really polite and curteous, it's the "quality" of work that is poor, most likely due to understaffing. :-(”
“Received kind service, fast, and helpful. No wait time around 9:15am on a Monday. Knowledgeable associate. Also was around to see her take care of 2 people (one before & after me) and same standard USPS postal worker service you'd expect. I was worried because of the low rating but was hopeful to be writing a positive review. Nice new clean branch as well.”
“Contrary to the very rude customers writing vicious comments here about the food employees at the Enchanted Forest Post Office, I love the employees there! I live a mile away, and I have been a customer for at least twenty years. I have always found the employees to be polite, kind, friendly and professional. They work hard for the money. As David Byrne of Talking Heads sang in "Psycho Killer, Qu'est-ce que c'est?", I hate people when they're not polite!" As The Beatles sang, (I think it was on the Abbey Road album,) "... And in the end, the love you take, is equal to the love you make."”
“Lines are long but clerks are knowledgeable and helpful. Had mail held and Mrs. DESTINY and Cheryl assisted with information on how to proceed with change of address and setting up PO box. Great staff but definitely over worked.”
“We went in for passport applications for our kids. The clerk Ana was great! Very through checking our documents but also very efficient. In and out in 20 minutes with photos!”
“I'm amazed at all these negative reviews - this is my preferred post office (Main Street is awful, and Montpellier is always too crowded), never had a bad employee or an issue with service. Wait times are of course long during covid, but I'll still be treated better here than other locations.”
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“The people working at this post office are extremely friendly and helpful. Convenient location and ample parking. Really enjoy using this post office and interacting with the folks who work here.”