Verizon offers a wide range of mobile, 5G home internet, and business solutions at their Clinton store. Customers can visit the store in person or schedule an online appointment for a convenient shopping experience. Online orders can be picked up in-store, with options for free 2-day shipping, express lockers, and same-day delivery where available. The customer service at this Verizon store is exceptional. The staff is knowledgeable, patient, and engaging, providing excellent assistance to customers. Darnell, Roberto, and another associate with long, black, curly hair were particularly praised for their exceptional customer service. Customers have had positive experiences with the store's staff, such as Lolita, who efficiently resolved a SIM failure issue in a short amount of time, and Shay, who provided remarkable customer service to a customer in a frenzy. Ray, another Verizon representative, was also commended for his knowledge, kindness, and patience in addressing a customer's concerns about a replacement phone. The store's lead staff member also received praise for their efficient handling of a customer's phone trade-in, ensuring a pleasant and positive experience despite the early morning opening.
The customer service at this store is exemplary. Every member of the staff is knowledgeable, patient, kind, engaging, etc. Darnell, Roberto (and another associate who’s name I can’t recall- long, black, curly hair) to name a few were some of the best customer service providers I’ve ever encountered.
June 2025
Lolita was so helpful, efficient and kind! My phone had been in SOS mode for like 33.2 hours and it was awful lol. I kept getting a SIM failure message. She got me back in business with an eSIM in like 10 minutes on a busy Sunday morning. Thank you for being so nice and professional, Lolita!
May 2025
First of all shout out to Shay! This young lady has remarkable customer service! I came in yesterday feeling so hopeless and in a frenzy but Shay was very quick and easy to work with thank you again boo😊
