“I am grateful for the cleanliness of the storage facilities.
The hours of operation are also a plus, as well as the level of responsiveness from any of the personnel we engaged.
Many thanks”
“Mr. PJ Mackell has excellent customer service etiquette and was very professional attitude and he also answered my questions & concerns about my storage unit.”
“I was very impressed with their service. From the estimate, move, and follow up, they were professional, courteous, friendly, and very careful with my household goods. They did what they said they would do, showed up on time, and moved my stuff until I was happy with where the furniture and boxes were placed in the new home. Thank you for a superior job!”
“I’m going thru a life changing situation … I needed to get some EXTRA HELP lol with my EXTRA SPACE STORAGE UNIT the staff was easy to get along with Mr.rob is always easy to deal with I no he will be there early or late he will be there to help … the previous manager had to leave that is life but I met Sarah I told her what was my situation she listened and she told me a plan that could help me and in the same sentence how to continue to be a part of this family… let’s get this correct there are lots of places you can store you valuables at even cheaper but are they as friendly, are they as clean do they care if you need real help from them other than pay your bill do you feel safe when your inside the storage facility off hours meaning do you trust that your stuff will be here the way you left it?????? Most importantly do you have visitors that visit yet they don’t pay to be here aka rodents etc this place the staff excellent great job guys SARAH & ROB”
“ite staffEvery part of our experience has exceeded expectations. The space is clean, the larger facility is pristine and the on-site staff is knowledgeable and helpful.”
9AM - 5PM
2130 Greenspring Dr, Lutherville
Self Storage
“I've been using Self Storage One Timonium North for over 10 years for various storage purposes. The staff are always kind and helpful.
I stopped by recently to expand my space, and Kathy made the process a breeze.
It's so nice to do business with people who seem happy to know you. They really do care at Storage One North!”
“Thank you Scottie for cleaning my car. What I appreciated the most was Scottie throwing in a free steam because in his words “I needed it” lol. He had great customer service & exceeded my expectations. I’m a forever customer!”
“It's was great talking to the manager of the facility. I have move my stuff in out. I'm confident that everything will go smoothly. Everything went well and I enjoyed my space unit differently will return.”
“Dave, the Manager, helped us on our first visit and walked us to our locker to show us how to use the door and the lock. The area was very clean. So far we are very impressed.”
“I’ve had an excellent experience at the facility on Windsor Mill Rd. Everyone I’ve come in contact with has been extremely helpful and easy to work with!
FANTASTIC PLACE!”
“Had unit for 19 months. Excellent facility, excellent management. Team at facility was very helpful for move in and move out. Would absolutely rent a unit again here!”
“Excellent service provided by Will! He helped us with all the questions that we had, excellent customer service, site is really clean and perfect storage units, five stars for Will!”
“I rented from this place a couple years ago and yes I’m back , only because I’ve rented from other storage places before but this one , I would recommend this storage facility for a number of reasons but just to keep it short, the staff here are very friendly and professional and the place itself is always clean, if a problem ever arises, they will definitely take care of you!”
“The Service was great and very helpful.Mike really helped us out with a great storage option and positive attitude.was very grateful and appreciative of his service.”
“The manager, Andrew is very helpful and has always been willing to work with me regarding my two storage units. He is responsive if there are any concerns and I have been delighted with the customer service he has provided.”
“I received outstanding customer service from Ms. Tonia. I came in feeling very overwhelmed and she took time out just for me. She walked me through each step. I left feeling much better than I came in. Thank you so much Ms. Tonia”
“Seth is the best!!! I was struggling for a few weeks to find a decent place to store my belongings since I am in the process of moving. I didn’t need anything too big since it will be short term and Seth helped me find the right space. My storage room is clean and just right for me. He is professional, knowledgeable and kind. Give him a raise! Thanks Seth.”
“I came in today to rent a storage unit.Jonathan was so helpful and very patient with showing me the different sizes of the units to make sure my items would fit. Definitely a 5star service and the facility is very clean”
“The staff here explain all policies clearly. They are highly professional and I admire that so much! First time using storage. Thank you for making my first experience worthwhile!”
6AM - 9PM
7 Wever Rd, Baltimore
Self Storage
“Five stars for Dan! He was so nice and went out of his way to be helpful while I was getting everything set up. It’s rare to meet someone so friendly and fun in a professional setting. Thanks for the amazing service.”
“Candice was very informative, pleasant and gave helpful tips. This will be our second experience using a storage unit and this one is far better than the first experience (different brand storage). Thanks Candice!”
“This storage unit from staff to manager are all pleasant and made this whole process a breeze wish I could give them 10 stars on the excellent customer service and friendly helpful staff….”
“Stacey was great. Wonderful customer service. We needed a unit last minute because we had to leave our apartment and our new one wasn’t ready yet. The process was quick and easy.”
“Sabrina and Drew got us taken care of. We had so many issue getting to baltimore to get our storage cleaned out. They made it happen. Excellent customer service and accommodating to make this a one of a kind experience. Liberty Road Public Storage get a 10 star from me. Everybody know Im hard to please but they did all of that.
We will back if we every need storage again. Love this”
“Natasha was awesome today helping me with my account today. I have been dealing with public storage for years but I have to say this has been one of my best experiences with a property manager. Natasha keep up the good work and keep that same energy”
“The Rep Mac was very knowledgeable and Informative.
He made my process Quick and Painless.
The facility is Extremely Well Kept and Maintained.
It is very conveniently located.”
“Peggy looks very nice very kind very helpful I would like to represent a move anyone all my friends too Becky She was very very helpful to me and I'm very satisfied thank you”
“Ryan has been extremely helpful, friendly and accommodating. He is well versed, knows his job and assisted me with obtaining a storage unit and UHAUL rental. Great guy.”
“Full Disclosure
I am not the most computer savvy person. Public storage has an app that you can use to take care of everything related to your storage unit. Mr. Roosevelt is fined tune in the workings of the app and is an excellent teacher. He is patient and kind. Mr. Roosevelt Thankyou for helping me. I had no idea I could pay my bill without coming to the office.
Kind Regards, AALC”
“Stephanie is phenomenal! Each time that I arrive, I am welcomed and greeted with a smile and friendly conversation
She always promptly resolved my issues and I always encounter her using the same professionalism with others. Hope that she is in management, if not already!”