Enterprise Rent-A-Car
Car RentalHours:
9321 Baltimore Avenue, College Park MD 20740 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car in College Park provides a rental experience marked by both exceptional service and significant inconsistencies. Many customers report wonderful, smooth, and easy experiences with staff described as amazing, friendly, kind, helpful, and professional. The team often goes far and beyond, with service noted as fast, proficient, and efficient. Customers enjoy clean, sanitized vehicles and a process that is low-touch, getting them on their way in no time. The location is highly recommended. However, experiences at other nearby branches can be problematic. Some customers face issues like not receiving a reserved vehicle, being given promises that cannot be kept, and encountering significant delays, leaving them without transportation. This highlights a variability in service, where the helpfulness and care strongly depend on the specific location and staff present. Overall, the College Park location itself earns high praise for its customer service and care.
Most Recent Reviews
August 2026
Smooth process from start to finish. Each representative, whether on the phone or in person was helpful and had good customer service. The general manager even checked in while I was onsite to make sure I was taken care of.
August 2026
Enterprise is the top company in the rental business. Great locations and concerned staff!
August 2026
Accommodating and helpful group people. I appreciated their willingness to get my rental situated and ready.
More Comments(207)
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