Enterprise Rent-A-Car
Car RentalHours:
9321 Baltimore Ave, College Park MD 20740 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car in College Park provides a rental experience marked by both exceptional service and significant inconsistencies. Many customers report wonderful, smooth, and easy experiences with staff described as amazing, friendly, kind, helpful, and professional. The team often goes far and beyond, with service noted as fast, proficient, and efficient. Customers enjoy clean, sanitized vehicles and a process that is low-touch, getting them on their way in no time. The location is highly recommended. However, experiences at other nearby branches can be problematic. Some customers face issues like not receiving a reserved vehicle, being given promises that cannot be kept, and encountering significant delays, leaving them without transportation. This highlights a variability in service, where the helpfulness and care strongly depend on the specific location and staff present. Overall, the College Park location itself earns high praise for its customer service and care.
Most Recent Reviews
April 2026
Great customer service. The crew at enterprise is extremely proactive and engaging, when it comes to getting you a car. I originally reserved a regular sedan for myself, there wasnt one available so Tamiah Assevero upgraded me to a BMW 2 series.
April 2026
Best customer service I've ever experienced from Enterprise. Kenneth (College Park, MD) is top notch.
March 2026
Kenneth and Aaron were professional and so very nice! Thank you for making the process quick and easy!
More Comments(184)
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