Verizon Authorized Retailer – Your Wireless in College Park, MD, is known for providing an outstanding store experience and excellent customer service. Customers appreciate the wide range of products available, including smartphones, iPhones, iPads, tablets, Apple Watches, Fios, and unlimited wireless plans, along with monthly discounts. Reviewers frequently highlight the helpfulness and professionalism of the staff, particularly mentioning representatives like Miguel and Shamir. Miguel is recognized for his patience and ability to explain various plans thoroughly, even accommodating customers who change their minds. Shamir is praised for his efficiency, quickly assisting customers with new phones and internet services, ensuring they leave satisfied. Overall, customers report feeling respected and valued, noting that they do not feel pressured to buy more than intended. The staff’s extensive knowledge about products and their willingness to guide customers through the setup process reinforces a positive shopping experience. Many recommend this location for its exceptional service and friendly atmosphere, making it a preferred choice for wireless needs.
ANGIE WAS AMAZING! She stepped up when I couldn't get help anywhere else, diagnosed the problem, found the solution and got me taken care of! And she did it all with patience and kindness! I would hope anyone who has an issue gets the customer service the Angie gave me! Would give her 10 stars if I could! Thanks ANGIE!
August 2026
Today’s service at Verizon was very helpful, quick and patient. I appreciate this stores politeness but also intelligence regarding its products and services.
April 2026
Knowledgeable and answered all my questions about my service on my new phone. Excellent service
