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“Friendly and clean. I tend to prefer Home Depot over Lowes. It's a bit of a smaller Home Depot so they have the typical stuff, but unfortunately if you need a specialty item you either need to go to a different location or go to Lowes instead. Check for inventory online first.”
“Great experience. Henry listened to my goals, designed a replacement kitchen well within my budget, and it’s amazing. His insights and suggestions were very helpful. He was present daily to check in during the renovation and always available quickly by text or call.”
“I always find what I'm looking for at Lowe's and the employees are very nice. I love the way it looks in there. Always, so inviting and very easy on the eyes. On Halloween, they had a skeleton wearing a Lowe's vest sitting at a desk, which I found hilarious. It must work the graveyard shift.”
“We had an exceptional experience working with Dragon Scale! Andrew is professional, patient and pleasant! His customer service is excellent.
Our first experience was when he assisted us with designing and picking out the cabinets and tiles for the renovation of our primary bathroom. The entire process was top notch...from the visit to his showroom where he has a variety of samples to the delivery of the cabinets, tiles and materials. Andrew is very knowledgeable and listens to make sure he has a grasp on the clients vision.
For our second experience, Andrew served as our GC on the total renovation of our kitchen. I cannot say enough good things about how great he took care of us and every single detail. From design, permits, cabinets, materials, labor, plumbing, electrical, paint...everything was handled to our total and complete satisfaction. His crew is professional and polite. They clean up after every work day. Most importantly, Andrew committed to our timeline and delivered as promised. Whenever there was a question or concern, Andrew was reachable and responsive. We are so pleased with all of his work and would, without a doubt, use Dragon Scale's services again and again! Thank you very much Andrew and team!!!”
“Full line of anything you need.
Each associate has a Home Depot phone. When you need help finding an item, just ask any associate. They will give you the row and shelf information and they can also show you the location and answer any questions.
Rapid self-service checkout is available.
The return staff members are very efficient, look for Jennifer.”
“They should put a sign that they have lunch in the painting area. I've been waiting 50 minutes and I'm still here. They already called 5 times and no one. Comes.”
“I highly recommend ProSource of Columbia for any of your flooring needs. The showroom is impressive with a large variety of flooring choice samples. I was looking for vinyl plank flooring and was pleased with the amount of samples they had to help me make my decision. Marco was helping me with my sample choices and gave me the information I needed on each one also carrying them to the car for me. Once I got the samples home I was able to make a decision and Marco was great throughout the whole ordering process.My contractor had lots of questions for Marco about installing the floor and Marco made sure I had all the correct information to give to the contractor. Marco’s expertise and professionalism far exceeded my expectations.”
“Had a great experience with Tess who works in appliance department at the Columbia, MD. She was very knowledgeable about the product of interest. She walked us through all the costs/options associated with a dryer we were interested in buying. She worked to get us a much lower price, compared to other merchants, and was able to get us free installation and appliance disposal in accordance with the current sale. She's a top notch employee with excellent customer service skills.”
“Amazing customer service today. I went in thinking they would not have the cabinets I wanted. Diane and the lady in appliances helped me and I got everything I needed !!Outstanding !!!”
“Bruik in the glass department was extremely helpful to me on the phone and then again in the store. he could see I was a bit uncomfortable, caring, cut glass, so after he packaged it carefully, he took it to the front of the store for me and then had someone bring it to my car. My hats off for excellent service at the Lowe's in Lor. The checker was very helpful, and when I called him by phone, the phone was answered and my questions were Answered quickly”
“The staff was very polite and helpful. Even though they didn't have the specific item I needed (staff member checked to see if it was in stock). Granted, the item that I wanted was more related to automotive than tools. That's not their specialty. I'm not really surprised they didn't have it. I would gladly go back to this store. They had reasonable prices and good customer service! To the guy that tried to help me find fix-a-flat, thank you!”
Home Improvements
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“There are a cavalcade of items from used furniture to appliances. There are hidden gems and hand-me-downs. While everything is not a winner, in this economy, you'll find a few pieces that might fit your aesthetic.”