Mattress Firm Columbia is committed to providing exceptional sleep solutions for their customers. Their team of Sleep Experts undergo over 200 hours of training to curate personalized sleep experiences, offering a wide selection of top brands like Sealy, Tempur-Pedic, Sleepy's, and Serta. Customers can shop with confidence, thanks to the Love Your Mattress Guarantee and 120 Night Sleep Trial, ensuring they find the perfect mattress. The reviews highlight the excellent service provided by the staff, with customers praising the knowledgeable and patient assistance of Gillian, Rula, and Damian. Customers have expressed satisfaction with the store's great discounts and overall customer service experience.
Everything was great especially the service from Donte
September 2025
Had a wonderful experience with sleep expert Gillian Hope! He answered all my questions, helped me understand why certain mattresses were a better fit for my needs. I did not feel rushed. Spent a couple hours trying out various options, and evaluating with his help.
September 2025
It was a pleasure. Gillian made it easy and fun. The best customer service I have had in a long time. Thank you
