U-Haul Neighborhood Dealer is a convenient rental location operated out of an Exxon gas station. The staff is generally friendly and helpful, providing outstanding customer service. Many customers appreciate the assistance they receive, especially when unexpected delays occur. The equipment is well maintained and in good condition, and the location also sells packing supplies like boxes. However, there have been some complaints about a specific technician's rudeness, which affected customer experiences. Overall, the business is recommended for its positive atmosphere and supportive service, making it a reliable choice for U-Haul rentals.
Customer Service is lacking, long wait time even if you have a reservation
March 2025
The staff (a woman) at the location was very helpful, professional, and kind. I would definitely rent from this location again and I'd recommend it to others.
October 2024
The rental is operated out of the Exxon gas station The technician who helped was not pleasant. I understand that he is not necessarily a U-Haul employee but my interaction with him will ensure I don't rent from that location again There was another woman there and he was even more rude to her as well.
