The UPS Store in Derwood offers printing, packing, shipping, mailbox, and notary services. Reviews consistently highlight excellent, friendly, and helpful customer service. Staff are described as cheerful, patient, knowledgeable, efficient, and professional, keeping lines moving quickly even when busy. Customers note the team makes processes like returns smooth and manageable, often sharing helpful tips. The store is recognized as a gem, with many stating they have consistently good experiences and prefer this locally-owned location over others. The responsive and upbeat staff contribute to a positive and efficient visit.
This is the best UPS store! The staff are always super friendly and helpful, and there is hardly ever a line.
May 2026
My experience at this store has been nothing short of amazing. The staff are always friendly, warm, and provide exceptional service. Nothing is ever too much trouble for them, and they consistently go above and beyond to be kind and helpful.
May 2026
The staff are extremely friendly, helpful, and efficient.