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7AM - 5PM
3510 Marmenco Ct, Baltimore
Truck Rentals
“I’m a local business owner, and constantly needs trucks, and sometimes we need them last minute. We use The Ryder on North Point rd. Ricky and his team always come through for us with great customer service. Thank you guys for everything.”
“I can’t say enough good things about Micah at Penske Truck Rental! She went above and beyond to help me out at the very last minute, making what could have been a stressful day run smoothly. Professional, friendly, and truly caring — Micah is the kind of employee every company wishes they had. Highly recommend Penske and Micah for your next rental!”
“Customer service rep was prompt in calling to remind us of the drop off location. She was professional and pleasant. Drop off was easy. The entire process was seamless. Would definitely consider using this location again.”
“Teddy and Marvin the perfect duo. Each rep is professional ,and experienced. Their customer service is always informative, accurate and they are always looking for ways to save you money . I have been renting from This location for a consecutive 8 months with no interruptions , and opportunities to accrue points, with a reliable car to drive. I would recommend this location to any friend or family .Always a smiling face , waiting to help . Great job Guys!!!!!!”
“I was helped by Sriraj and he was very courteous and helpful. He went above and beyond in assisting us. I recommend this location and Penske to anyone who is interested in renting trucks etc.”
“AJ and his team at the Golden Ring Road location in Baltimore, MD went above and beyond the call of duty to help me from a scam artist I had contacted from the internet posing as an Enterprise agent.
They checked in on me throughout my rental time and even called to make sure everything went well on my journey .”
“Budget has been the only smooth part of our move. After u-haul did not have the van we reserved the day before our move, budget vans was there for the rescue. They had the vehicle we requested at the time we requested, but even better was how kind and helpful the two women were that worked in the Baltimore shop. We dropped off the van in New York and were also impressed with how kind and professional the NY budget vans location was.”
“I experience good customer service. The pick up drop off process was quick. I actually returned the truck an hour later than I was supposed to and I wasn't penalized. I think that was a kind gesture. I would definitely rent from that location in the future.”
“Everyone is helpful polite and very professional the two gentlemen Joe and Tyler and the hammondferry location are awesome very accommodating and they are understanding as far as business mindset and small business accommodations thank u always”
“I experienced a tire blowout on my personal vehicle while coming out of the Baltimore tunnel. Thankfully, I made my way to the Peterbilt store, where I had the pleasure of meeting Will, the assistant partner manager. From the moment I walked in, Will was incredibly welcoming and attentive.
Not only did he immediately assist me by putting air in my tire, but he also took the time to give me directions to a nearby shop called Royal Auto Repair that provided excellent service. His knowledge and quick thinking made a stressful situation much easier to handle.
What really stood out was Will's commitment to customer satisfaction. He went above and beyond to ensure I was taken care of, answering all my questions with professionalism and a friendly demeanor.
It’s clear that he truly cares about making America great again one customer at a time. ??
If you're in need of parts or assistance, I highly recommend visiting Will at the Baltimore Peterbilt store. His expertise and dedication make a significant difference!
Thank you, Will, for your outstanding service!”
“It's been a long time since I've experienced customer service at this level. The staff at this location bend over backward to help their customers and make the rental experience as smooth and painless as possible. I appreciate all they did for us and will definitely use them, and only them, whenever I need to rent a truck or a van.”
“I rented a Hyandai Sonata at the last minute labor day weekend and they were great. Two thumbs way up. Right near Penn Station. Larry and another you g man were great!!”
“The team at Trailer Enterprises is incredibly knowledgeable, friendly, and accommodating. They took the time to answer all my questions, and even after purchasing my trailer, they remained highly responsive and helpful as I customized it. It's a fantastic place to buy a trailer, and I would highly recommend them to anyone in the market.
A big thanks to the whole team for making my trailer-buying experience so smooth and easy!”
“I found Sabrina, aka "Bri", the installation mechanic/technician, to be very accomodating, knowledgeable, capable, friendly, patient AND caring enough to listen to my reasons and preferences and specific concerns regarding the type and inrended functionality BEFORE & AFTER the installation. She was both affable and efficient in her manner - a real "hands-on" wrench turner, the type who's an asset to any professional team, especially for a Nationwide legacy outfit such as U-HAUL. Really everyone I dealt with was very personable and proficient. Bri was outstanding - after all the calls, arrival check-in procedures and banter - she delivered the goods, "service with a smile". A Top Notch experience, overall!
Karl ?”
“’ve rented cars all over the country, but nothing compares to the outstanding service I received at Avis Car Rental in Glen Burnie. From start to finish, the staff was professional, friendly, and truly went above and beyond to make sure I had everything I needed. The check-in process was quick and smooth, the vehicle was spotless and in excellent condition, and the return process was just as easy.
What sets this location apart is their attention to detail and customer care. They made me feel like a priority, not just another transaction. Whether you’re a frequent traveler or just need a car for the weekend, Avis Glen Burnie is hands-down the best car rental spot in the country. I wouldn’t go anywhere else!”
“Samantha at BDK Floors in Pasadena was great. We ran into issues earlier in the day with a different rental service, but Samantha walked us through the rental process, explained all the requirements, and really saved our day. I don't normally leave reviews, but it was such a good experience I felt the need to share.”
“So I was on the bus going to a field trip for school and there was a Ryder driver that was next to us. I’m not sure who he was but he was awesome. When we were doing the honk gesture to semi trucks nobody was honking until he saw it and honked. Everyone on the bus was happy and exited. We are still taking about 1 months later. The driver was driving the truck with the license plate 2657946 and we were on the highway for like 20 minutes and when I looked down it was 10:50am. I’m not sure who it was or if anyone in charge will see this but if you do I would like you to thank him for min behalf of everyone on the bus. I’m only 14 but I know if I need help I’m calling Ryder first. This experience has made my day and I am for sure using Ryder later in life one day. The driver kindness is so awesome I can’t believe it. It’s hard to find people who are nice like that. Thank you so much and for anyone who reads this I would recommend Ryder. Thanks!”
7:30AM - 4:30PM
7348 Baltimore Annapolis Blvd, Glen Burnie
Truck Rentals
“Staff is friendly and very accommodating when we had to return a truck for another one due to maintenance needs. The process did not take long, and we were able to continue on with our delivery route.”
“There was an extra $56.38 charge on my credit card and the tires kept going down every day and I reported it Lady said when they get another vehicle and they’ll swapped me out, but they never called me to swap me out. Mold on the back passenger seat lots of spills on the seat, then it was miscellaneous things under the seat , The speaker had a hole in it. The car was not cleaned out all the way, but it was OK. I had a funeral go to and then I just kept an extra days to go to Chemo.”
“Well it's a large facility, my son rents storage there. U can park indoors, I rented a van there, no problem. They have many vans & trucks and all the supplies u need, u must use a bank card, no other. That's the only issue, I had with them.”
“No need for improvements! This location is top notch when it comes to professionalism, flexibility, and overall attention given to customers. Customer needs are a priority.”
“This was my very first experience ever renting out a U-Haul truck and I can say everything went excellent fast easy and not expensive at all I’m really happy and my move was an success thank you to the U-Haul company for keeping your customers happy and satisfied”
8AM - 7PM
4650 Belair Rd, Baltimore
Truck Rentals
“U haul was great because I brought boxes from them and I ended up not needing them and u haul brought them back from me which was great and I also liked that the prices of their inventory is good. ❤️❤️ If I ever need them I wouldn't hesitate to visit again and recommend them. ??????”
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“I must say Ashley is very uplifting and helpful !
Her customer service is awesome , I’m with Hills Pet and have never had any issues here , this company deserves a extra star”