“I found Sabrina, aka "Bri", the installation mechanic/technician, to be very accomodating, knowledgeable, capable, friendly, patient AND caring enough to listen to my reasons and preferences and specific concerns regarding the type and inrended functionality BEFORE & AFTER the installation. She was both affable and efficient in her manner - a real "hands-on" wrench turner, the type who's an asset to any professional team, especially for a Nationwide legacy outfit such as U-HAUL. Really everyone I dealt with was very personable and proficient. Bri was outstanding - after all the calls, arrival check-in procedures and banter - she delivered the goods, "service with a smile". A Top Notch experience, overall!
Karl ?”
“This U-Haul was great. I literally came in 5 minutes before they were closing and they accommodated me and made sure I got a U-Haul. The two employees male and female we're so pleasant and accommodating. Unfortunately I didn't get their names but I am definitely appreciative of their excellent customer service.”
“AJ and his team at the Golden Ring Road location in Baltimore, MD went above and beyond the call of duty to help me from a scam artist I had contacted from the internet posing as an Enterprise agent.
They checked in on me throughout my rental time and even called to make sure everything went well on my journey .”