The Verizon store in Easton provides an exceptional in-person wireless experience. Customers report impeccable and professional service from the wireless sales consultants, who are described as awesome, helpful, kind, patient, and personable. The consultants take the time to explain everything, demonstrate the highest level of customer service, and navigate complicated account issues while remaining unflustered and polite. They work as a team to find solutions and help with upgrading phones, selecting suitable devices, and transferring accounts. The staff is noted for going above and beyond, making the process easy and timely while also saving customers money. The experience builds brand loyalty, and the location is highly recommended for anyone needing phone service, upgrades, or help selecting a new device and plan.
Problem with security certificate reset. Now correctly paired with phone. Still have to wait until I get to my phone wifi to see if reset works. Switch out of wife's phone took about an hour. Ty is a wonderful special sales rep
December 2025
Delt with sales representative Moriah Brimfield over the last couple of years to buy new phones. She is always very helpful and is a true professional. Moriah is extremely asset to the Verizon's location in Easton MD.
December 2025
I unintentionally deleted all of my contacts hours before leaving on a trip out of country..I went to Verizon in Easton and JAMALL very kindly, patiently and professionally helped me restore my account! I am very grateful and most impressed by the service I received.
