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“This is one of the most delightful shops I've ever been in. The owner, Kris, was so very kind and helpful. She is so knowledgeable and is so willing to share that knowledge. I wouldn't buy paint any place else but there.”
“I wish I could give 10 stars. What great customer service from this location! From the moment I walked in, I was immediately greeted by James even though he was working with other customers (I notice he continued to do that for other customers coming in). I had my twin 6 year olds with me and was trying my best to get in and out because I knew their attention span wouldn’t be the best in this environment. Well, this store was prepared with a magnet and chalk board as well as a few toys. The twins kept themselves busy. James was great in answering questions and guiding me through some DIY paint jobs I was going to do at home this weekend. Shortly after, my son began asking James question and James was so wonderful in responding to him - from asking what he does with the rubber hammer to asking how the paint was mixed. James even offered to bring the kids to the back of the register and watch how the entire process work which was so fascinating for them. Everything from beginning to end was top notch service. James even walked out to my car with all the paint to save me a second trip. Highly recommend this location.
FYI I’ve been to several SW locations and in some I wouldn’t even be acknowledged (even while looking at paint colors for 30 mins).”
7AM - 5PM
1637 Crofton Center, Crofton
Paint Stores
“Brandon always does such a great job helping me find the paints I’m looking for. All the staff is friendly and helpful. The paint is good quality and they have ample supplies in the store. They have made me a customer for life.”
“The first thing you need to understand is that the primary focus of the business is contractors not individual members of the public, at least when it comes to the "paint" part of what they do. Accordingly, they don't make customer service their #1 job. But they are super knowledgeable and gave an incredible line of products. I've been working with them for a long time and received great painting and wallpaper contractor recommendations from them. They are nice to me now and give me discounts when I buy direct. I've also used the "decorating" part of the business and, again, they have great selections on fabric, wallpaper, and rugs and their work is great. So just keep your expectations on service calibrated correctly and you will be happy.”
“I am a longtime, repeat customer of Sherwin Williams (West Street, Annapolis, MD). I love the predictable quality and results. Colors and finish are true to the color chips and displays. Store staff are always helpful, and provide reliable recommendations.”
“i was helped immediately upon coming into the store. David even noticed I was having trouble color matching so he customized a new paint color exactly to my liking. I HIGHLY recommend shopping at this location. Ask for David”
“I've always passed this store for the big box thinking they wouldn't have what I needed. I was wrong! Recently I've been dropping in there because they are so close and I've haven't been disappointed yet! Not only that, when I need salt, they deliver...for free! This is a really great place and good prices!”
“Kathy at the Sherwin Williams stores next to Homestead Gardens on Ritchie Highway in Severna Park was WONDERFUL!!! She helped me with the proper paint type and sheen type and all with a smile. I'm sure she has answered the questions I asked her a million times but she was very patient and helpful.”
“The staff was super helpful in helping me pick out the paint and tools I needed! And then when I ran out of paint just before finishing the room, they worked with me to find a solution that was cost effective and would leave the room looking amazing! Well stocked, organized, and clean store with friendly and helpful staff, what more could you want from a paint store?”
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“We’ve been working on our house since purchasing it three years ago, and Ashton has been a constant bright spot along our journey. He always remembers us when we come in to the store and is incredibly helpful with both product recommendations and color selection. His eye for undertones and how colors will read in larger spaces has saved us more than once. On top of that, he’s always upfront about upcoming specials or sales—and beyond his expertise, he just seems like a genuinely great person. Highly recommend working with him!”