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“Shawn has been an invaluable support in helping me navigate life with a storage unit. I am grateful and recommend Extra Space to anyone looking for a similar experience.”
“Heyvette was absolutely fantastic. She was pleasant, helpful and professional. She took the time to help me move our boxes items & showed us where our unit was located. Definitely employee of the month! (Or year)”
“Connie was a wonderful! She was so knowledgeable and very patient with all my questions. She was lovely to work with and made renting from here a great experience!”
“Brittany is the best employee. She has been there since I first rented my unit.
Over the winter she helped me dig out the doorway that was frozen so I could get to my unit.
She is the most amazing worker and professional and respectful and friendly person. I hope you give her a big raise. No one deserves it more.”
“Using this storage facility for over 2 years now. Very clean, secure and great location. Highly recommend and keeping unit size down and not storing clutter. Never had any issues”
“Brian Cash at the Annapolis, Trout Rd. location is consistently friendly and professional. He was a tremendous help. Before processing my payment, he took the initiative to double-check the system, identified an overcharge, and promptly corrected it.”
“I had just logged on to sign up and within minutes I was talking to a real live person! She was incredibly helpful and the whole sign up process was quick and easy. This our second using Cube Smart and probably not our last. Great service…highly recommend.”
9:30AM - 4PM
1110 MD-3, Gambrills
Self Storage
“I had a great experience with this storage unit business from start to finish. The facility is clean, well-maintained, and secure, which immediately gave me peace of mind. The staff was friendly, professional, and very helpful in explaining my options and answering all of my questions. Access was convenient, pricing was fair with no hidden surprises, and the entire process was smooth and stress-free. I would absolutely recommend this storage facility to anyone looking for a reliable and hassle-free storage solution.”
“Chris, at the Annapolis Cube Smart, was instrumental in helping me keep a unit at the facility. I needed to change to another unit and he made it possible. Thanks Chris. Also everyone is very helpful .”
Open 24 hours
1434 Ritchie Hwy, Arnold
Self Storage
“Great experience with Steven and the Public Storage facility in Arnold, MD. Initial online reservation and follow up at the site with Steven was quick and hassle free. I’ve been using the storage location for over a month and it’s the cleanest and easiest to access of my three previous storage experiences with two other companies!”
“Not automated ⭐ live and friendly representative ⭐⭐ A simple and quick resolve⭐⭐ This is what a 5 star customer service interaction should feel like. Thanks to Gonzalo?”
“Best storage experience ever. Immaculate, open and well lighted interiors, multiple carts that actually work, efficient elevators, clean accessible restrooms, ample parking, comfortably secure and well maintained. And, thank you to Damian for the technical and practical support!”
“I love public storage it’s very clean the storage is always clean and the staff is great i had a little problem one time I spoke with Dante hall he was very helpful and professional thank you for your help”
9AM - 5PM
790 MD-3, Gambrills
Self Storage
“Honestly, out of all the storage units I have ever had… this one should offer their units for free. It’s almost funny how horrible they are. So the gate closes at 10pm. As in, you won’t be leaving unless you’re out of there by 10pm lol.
Try calling them. If they get “irritated” by you for inconveniencing them with a phone call - they’ll literally just hang up for no reason haha. And call back. They won’t even care at all.
Let’s just hang up on our customers. Sounds like a great idea. Oh, and now the exit gate doesn’t work. Yes I’m serious. How long until they fix it? Who knows. I would say call and ask but, no point on that. They’ll probably hand up, how dare you inquire about when you’ll be capable of leaving (when the office itself isn’t)
Find another place to store your possessions. A dumpster would be more reliable than this place.”
“The level of customer service at this location by far exceeds expectations. I messed up the logistics of my Ubox delivery and over the weekend was trying to figure it out with Ashley who was absolutely lovely and did all she could but said I'd need to speak to someone Monday morning who was authorized to make the kinds of changes I needed. I called early this morning and spoke to Ray who went out of his way to help. He got creative and made multiple phone calls to arrange things so that my timeline with the delivery and the moving help would work out. He ended up making everything work perfectly and saved the day, all with a great attitude and kind demeanor. Thank you, Ray!!”
“⭐️⭐️⭐️⭐️⭐️
Great storage facility with 24/7 access and solid security. The property manager is professional, helpful, and made the move-in process smooth, clarifying details, assigning a proper vehicle spot, and providing easy after-hours access. Highly recommend for both unit and vehicle storage.”
9AM - 5:30PM
1280 Cronson Blvd, Crofton
Self Storage
“Great service. Go there in person. DO NOT CALL!!! The woman who answers the phone is EXTREMELY unhelpful. I recently went there to check my Mom's storage after she passed on. The young man, about 20 to 30's, I think he was Latino. He was fantastic! Went above and beyond!”
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“The online experience is complemented very well with a great in-person experience. I showed up to my unit, only to realize I had selected the wrong size unit. Angelica was there to help me to quickly make the necessary changes and adjustments. Angelica makes my visits fun and personable.”