Appliances in Ellicott City, MD

“We have been buying all our appliances from Harper’s for decades. The most recent dishwasher purchase was easy. Salesman was knowledgeable and steered us to the match for us. Installation was quick and on schedule. Installers cleaned up after.”

“I understand they have been having problems with their online pickup wait times. But when I went there Savannah did everything she could to assist me with my order and I was very pleased.

Visited on 5-10-26 and Dave in Electric was very helpful and kind in assisting with my purchase of the bare copper ground wire I needed. Along the way four other associates offered assistance Isaiah, Syed, Bob, and PJ.

Visited on June 1 and found Mike in plumbing and Day in customer service very helpful and was greeted by Terry and Olivia.”

“I rented a pressure washer at this Home Depot today. It was a very pleasant experience. The employee that helped me was obviously a hard worker and very personable. I’ll be honest that this was quite possibly one of the best experiences I have ever had at any Home Depot or Lowe’s. I would definitely return here to rent more equipment.”

“Eric at their customer service desk is phenomenal. I found a mower on the website that indicated it had a clearance price, but it only applied in-store. It was a great price for a really highly rated mower that I had been searching for quite a bit. The website said the store had limited stock. I ran down to the store. Eric looked up the SKU and it appeared the mower was all sold out. Having thought I missed out on it, I turned to leave the store. Eric stopped me and offered to walk me outside to show me what mowers they had available. Lo and behold, when we got outside, there it was - the mower I was looking for. I'm not sure why it didn't show up when he searched for it in their system. However, had Eric not taken that extra step, I certainly would have missed out. It may seem like a small thing, him taking that extra step, but I was so incredibly appreciative that he did. It's hard to find that kind of customer service these days, but Home Depot has it with Eric. Give that man a raise or a bonus! Dedication like his is how you keep customers like me coming back time and again.”